Systems Engineer IV - Remedy Development Engineer
Company: SPECTRUM
Location: Denver
Posted on: June 25, 2022
Job Description:
JOB SCOPE
The Senior Development Engineer is critical to the operations
support of key trouble ticketing applications within the
organization, and will take a significant role in the creation and
modification of trouble ticketing solutions by designing,
developing, implementing, and maintaining these applications and
local customizations.
DUTIES AND RESPONSIBILITIES
- Training and mentoring Engineers on the team
- Providing operations support; maintenance of applications,
capacity monitoring on existing servers, performance tuning,
writing scripts
- Defines site objectives by analyzing user requirements;
envisioning system features and functionality; design and implement
scalable, lasting solutions
- Work closely with Development Manager, development teams, and
other interfacing groups to set strategies and provide smooth
execution of projects
- Updates job knowledge by researching new internet/intranet
technologies and software products; participating in educational
opportunities; reading professional publications; maintaining
personal networks; participating in professional
organizations.
- Provide suggestions and solutions for server applications
- Support of 24x7 operations team by accepting periodic on call
rotation assignments
- Execution of software deployment into production systems during
maintenance windows, as assigned BASIC / MINIMUM QUALIFICATIONS
- Bachelor's degree in computer science from an accredited
college or university; or related field and/or work experience
- Minimum of Six (6) years of application development
experience
- Minimum of Six (6) years of BMC Remedy (Version 9.1 and above),
CMDB, Web Services, REST API and Customer API client and scripting
development
- Minimum of Three (3) years over the last Five (5) years on the
latest Linux Operating Systems and Server side user and
administrative tasks and scripts development.
- Minimum of Three (3) years database support systems in a
variety of database languages, including performance tuning
techniques. ADDITIONAL JOB QUALIFICATIONS
- Experience working with third-party APIs and integrations;
Netcool, Splunk, Remedy, etc.
- Demonstrated experience mentoring and coaching other
engineers.
- Knowledge of IPv4 and IPv6 Networking, Routing, Firewalls &
ports, including host based firewalls
- Ability to create, maintain, and explain detailed documentation
to functionally understand new and existing applications.
- Experience supporting users by developing documentation and
assistance.
- Recent and documented experience troubleshooting application
problems.
- Knowledge of operational telemetry and OSS strategies,
including but not limited to log aggregation tools, wire capture
tools, application performance monitoring and Management tools, and
host-based/systems monitoring software, including dashboard
creation.
- Experience recommending system solutions by comparing
advantages and disadvantages of custom development and purchase
alternatives (including design sessions for feasibility and
cost)
- Experience integrating applications by designing database
architecture and server scripting; studying and establishing
connectivity with network systems, search engines, and information
servers. PREFERRED QUALIFICATIONS
- Ideal candidate will have development operations experience
within an MSO or telecom environment
- Relevant certifications for the skills listed above ISY308
313229 313229BR Here, employees don't just have jobs, they build
careers. That's why we believe in offering a comprehensive pay and
benefits package that rewards employees for their contributions to
our success, supports all aspects of their well-being, and delivers
real value at every stage of life. The pay for this position has a
salary range of $85,900.00 to $152,300.00 . The actual salary offer
will carefully consider a wide range of factors, including your
skills, qualifications, experience and location. Also, certain
positions are eligible for additional forms of compensation such as
bonuses.
Keywords: SPECTRUM, Denver , Systems Engineer IV - Remedy Development Engineer, Other , Denver, Colorado
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