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Systems Engineer IV - Remedy Development Engineer

Location: Denver
Posted on: June 25, 2022

Job Description:


The Senior Development Engineer is critical to the operations support of key trouble ticketing applications within the organization, and will take a significant role in the creation and modification of trouble ticketing solutions by designing, developing, implementing, and maintaining these applications and local customizations.


  • Training and mentoring Engineers on the team
  • Providing operations support; maintenance of applications, capacity monitoring on existing servers, performance tuning, writing scripts
  • Defines site objectives by analyzing user requirements; envisioning system features and functionality; design and implement scalable, lasting solutions
  • Work closely with Development Manager, development teams, and other interfacing groups to set strategies and provide smooth execution of projects
  • Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Provide suggestions and solutions for server applications
  • Support of 24x7 operations team by accepting periodic on call rotation assignments
  • Execution of software deployment into production systems during maintenance windows, as assigned BASIC / MINIMUM QUALIFICATIONS
    • Bachelor's degree in computer science from an accredited college or university; or related field and/or work experience
    • Minimum of Six (6) years of application development experience
    • Minimum of Six (6) years of BMC Remedy (Version 9.1 and above), CMDB, Web Services, REST API and Customer API client and scripting development
    • Minimum of Three (3) years over the last Five (5) years on the latest Linux Operating Systems and Server side user and administrative tasks and scripts development.
    • Minimum of Three (3) years database support systems in a variety of database languages, including performance tuning techniques. ADDITIONAL JOB QUALIFICATIONS
      • Experience working with third-party APIs and integrations; Netcool, Splunk, Remedy, etc.
      • Demonstrated experience mentoring and coaching other engineers.
      • Knowledge of IPv4 and IPv6 Networking, Routing, Firewalls & ports, including host based firewalls
      • Ability to create, maintain, and explain detailed documentation to functionally understand new and existing applications.
      • Experience supporting users by developing documentation and assistance.
      • Recent and documented experience troubleshooting application problems.
      • Knowledge of operational telemetry and OSS strategies, including but not limited to log aggregation tools, wire capture tools, application performance monitoring and Management tools, and host-based/systems monitoring software, including dashboard creation.
      • Experience recommending system solutions by comparing advantages and disadvantages of custom development and purchase alternatives (including design sessions for feasibility and cost)
      • Experience integrating applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers. PREFERRED QUALIFICATIONS
        • Ideal candidate will have development operations experience within an MSO or telecom environment
        • Relevant certifications for the skills listed above ISY308 313229 313229BR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a salary range of $85,900.00 to $152,300.00 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Keywords: SPECTRUM, Denver , Systems Engineer IV - Remedy Development Engineer, Other , Denver, Colorado

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