Overnight Supervisor
Company: Courtyard Denver Downtown
Location: Denver
Posted on: June 25, 2022
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Job Description:
Why us?
-Opportunity to earn properyt incentives: upsell incentives,
porterage, room service, and much more!
-Complementary RTD EcoPass
-$500 hiring bonus: upon joining our team, we will offer $250.00 on
your first paycheck and $250.00 after 90-days employment as a
bonus!
-Medical, dental, & vision insurance
-Health savings and flexible spending accounts
-Basic Life and AD&D insurance
-Paid time off for vacation, sick time, and holidays
-Eligible to participate in the Company's 401(k) program with
employer matching
-Employee Assistance Program
-Tuition Reimbursement
-Great discounts on Hotels, Restaurants, and much more
-Eligible to participate in the Employee Referral Bonus Program. Up
to $1,000 per referral
Job Overview
Supervise night accounting and general hotel operations to ensure
the maintenance of financial controls, compliance with standards
and regulations, customer satisfaction and protection of the
guests, staff and assets. Position is responsible for supervising
night operations. May recommend and implement procedural/safety
changes.
Responsibilities
-Supervise the night accounting employees and act as a work leader
to other night employees; interview, recommend hiring, schedule,
train, develop, empower, coach and counsel, recommend and conduct
performance reviews, resolve problems, provide open communications
and recommend discipline and termination, as appropriate.
-Implement company (Franchisor) programs, supervise the daily
operations of the night accounting staff and oversee the Front Desk
to ensure compliance with all financial controls, SOPs and to
provide an optimum level of quality service and hospitality are
provided to the hotel customers.
-Supervise the balancing, reconciliation and closing of various
daily accounts and prepare the daily statements to provide
accurate, timely information to management while ensuring proper
controls are maintained.
-Maintain the computerized accounting system through daily and
weekly backups and periodic rebuilds to ensure the accurate, smooth
operations.
-Respond to customer issues/complaints/problems in a quick
efficient manner to maintain a high level of customer satisfaction
and quality service.
-Maintain preparedness and implement emergency procedures when
appropriate to protect the hotel guests, staff and assets.
-Prepare reports and communications to the Controller and other
Hotel Executive Committee members on night issues/problems and
other pertinent information regarding night operations.
Keywords: Courtyard Denver Downtown, Denver , Overnight Supervisor, Other , Denver, Colorado
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