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Overnight Supervisor

Company: Courtyard Denver Downtown
Location: Denver
Posted on: June 25, 2022

Job Description:

Why us?


-Opportunity to earn properyt incentives: upsell incentives, porterage, room service, and much more!
-Complementary RTD EcoPass
-$500 hiring bonus: upon joining our team, we will offer $250.00 on your first paycheck and $250.00 after 90-days employment as a bonus!
-Medical, dental, & vision insurance
-Health savings and flexible spending accounts
-Basic Life and AD&D insurance
-Paid time off for vacation, sick time, and holidays
-Eligible to participate in the Company's 401(k) program with employer matching
-Employee Assistance Program
-Tuition Reimbursement
-Great discounts on Hotels, Restaurants, and much more
-Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Job Overview

Supervise night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction and protection of the guests, staff and assets. Position is responsible for supervising night operations. May recommend and implement procedural/safety changes.

Responsibilities


-Supervise the night accounting employees and act as a work leader to other night employees; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend and conduct performance reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
-Implement company (Franchisor) programs, supervise the daily operations of the night accounting staff and oversee the Front Desk to ensure compliance with all financial controls, SOPs and to provide an optimum level of quality service and hospitality are provided to the hotel customers.
-Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
-Maintain the computerized accounting system through daily and weekly backups and periodic rebuilds to ensure the accurate, smooth operations.
-Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
-Maintain preparedness and implement emergency procedures when appropriate to protect the hotel guests, staff and assets.
-Prepare reports and communications to the Controller and other Hotel Executive Committee members on night issues/problems and other pertinent information regarding night operations.

Keywords: Courtyard Denver Downtown, Denver , Overnight Supervisor, Other , Denver, Colorado

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