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Desktop Support Specialist

Company: Inceed
Location: Denver
Posted on: January 16, 2022

Job Description:

Inceed is searching for an IT candidate who is looking to further their career. In this Desktop Support you will take on various responsibilities. The biggest thing we're looking for are candidates who are comfortable working fully onsite and have proven experience working in corporate/professional environments.
Responsibilities

  • Serve as the first point of contact for ticket resolution
  • Resolve tickets in timely manner while offering excellent customer service
  • Perform remote troubleshooting through trained diagnostic techniques
  • Walk customer through problem solving process
  • Image/deploy hardware and software and build new machines
    Qualifications
    • 2+ year of proven IT Support experience
    • Experience with imaging, upgrading and deploying
    • Must have proven white-glove customer service experience
      Perks
      • Long term
      • Collaborative environment
      • Remote flexibility
      • Competitive pay AND benefits
        If you are interested in learning more about the Desktop Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Keywords: Inceed, Denver , Desktop Support Specialist, Other , Denver, Colorado

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