Posted on: January 16, 2022
Who We Are:
NagraStar is a small company of 75 employees, where you will find a
friendly, fast-paced multi-cultural office environment with a data
center and multiple labs. While English is spoken here by all, you
will find employees from all over the world. We are very
collaborative, and everyone works in teams to help each other drive
the success of NagraStar. As a joint venture between Dish Network
Corporation (formerly EchoStar Communications Corporation) and
Kudelski SA, NagraStar's focus is delivering security solutions for
satellite and internet-based television systems and other
connectivity initiatives in North America. Our mission also
includes carrying strong anti-piracy activities from field
investigations to legal and joint actions with law enforcement
agencies. The company is located onsite with DISH in Englewood,
Join the NagraStar Field Security & Investigation team as a Senior
Investigator of satellite signal theft and IPTV streaming piracy.
The Senior Investigator's primary responsibilities are to manage
and lead in-depth investigations of TV piracy and related
activities. The role requires the ability to analyze large
datasets, conduct interviews, uncover evidence using technical and
non-technical means, and generate evidence-based reports for
internal use, civil litigation, and law enforcement. The Senior
Investigator will also be deployed for special projects and
business development initiatives.
Specifically, and with minimal supervision, the Senior Investigator
Perform case management responsibilities of collecting, recording,
organizing, and preserving all the various information gathered in
an investigation while maintaining proper investigative scope.
Assist other departments to ensure consistent company-wide response
to security incidents.
Provide expertise and guidance to NagraStar investigators on
investigative best practices.
Work with other departments' personnel and NagraStar partners in
the investigation & enforcement of TV piracy and related
Plan field operations with management.
Conduct and lead field operations with minimal supervision as the
supervisory investigator while in the field with investigators.
Collaborate with internal and external partners to innovate new
anti-piracy measures and methods.
Be a change agent. Identify areas of improvement in FS&I
operations and implement improvements in collaboration with
Assist FS&I manager and investigators on investigations.
Represent FS&I manager in manager's absence.
Conduct internal trainings on advanced investigative techniques and
Manage CI relationships.
Can develop and call upon relationships throughout the industry to
obtain the intelligence they need.
Conduct All-Source Intelligence gathering to track developments in
piracy, modem hacking & anti-fraud techniques.
Gather competitive intelligence on other DBS, IPTV/OTT and
traditional cable television service providers, especially
regarding vulnerabilities to piracy and related activities.
Update and analyze databases of investigative reports and actions,
identifying weakness in procedures or patterns of abuse.
Develop relationships and liaise with local and federal law
enforcement in the US, Canada, Mexico and the Caribbean.
Be a self-motivated learner - this role is expected to stay on the
cutting edge of investigative and related techniques.
Bachelor's degree (B.A.) from four-year college or university in a
related field; or five years related experience and/or
The ideal candidate is familiar with signal theft, due diligence,
corporate investigations, surveillance, and IPTV Streaming piracy
The ideal candidate is also equally comfortable conducting
investigations at the office as well as in the field throughout
North America (US, Canada, Mexico, Caribbean).
Law enforcement, intelligence collection and analysis (military or
commercial) or other intellectual property investigations
experience is preferred.
Additional experience in fraud investigation/examination, cable
television system security and investigations or wireless
communications security and investigations, computer system
security, cybersecurity investigations, or a related field would be
Fluent/Native, idiomatically correct written and verbal
communications skills in English are required, with specific
expertise in detailed, fact-based report writing for law
enforcement or civil litigation.
Ability to deal with ambiguous situations in the field and on the
phone and take correct and decisive action with little or no
Intermediate technical knowledge of computer/communications
Intermediate PC literacy (Word, Excel, web browsers).
Skilled interviewing/interrogation techniques,
Reid/Wicklander/PEACE a plus.
Fluent/Native, idiomatically correct written and verbal skills in
Spanish, Arabic or South Asian languages.
Experience with Wireshark, audio-visual equipment, and networking
Additional experience, knowledge, or training with computer or
communications equipment, including investigation database research
experience (CLEAR, TLO, etc.) is strongly desired.
Candidate may be required to travel (20%).
Keywords: NagraStar, Denver , Senior Investigator, Other , Englewood, Colorado
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