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Teller

Company: Glacier Bancorp
Location: Denver
Posted on: November 23, 2021

Job Description:

About The Role Tellers provide quality service and develop long term customer relationships. Receives and pays money to bank customers as well as maintaining accurate record keeping of deposits, withdrawals, negotiable instruments, and other bank transactions. Promotes Collegiate Peaks Bank by adhering to our Mission Statement: We are a united team, committed to enriching the lives of our co-workers, our customer and our communities as well as adhering to our Core Values: Integrity, Balance, Communication, Respect, Teamwork, Growth, and Community. Tellers processe personal and commercial transactions while providing fast, friendly and accurate customer service as well as have an opportunity to learn a variety of other duties. At Teller is responsible for providing an unwavering commitment to do everything possible to satisfy the specific banking needs of our customers in a professional, efficient and caring way. The compensation midpoint within the wage range for this position is $18.50 per hour and will vary depending on what city the applicant works in. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. DUTIES AND RESPONSIBILITIES: Greet customers with a smile and friendly demeanor Complies with all bank policies, applicable laws and regulations Responsible for keeping all information related to customers, co-workers and the bank private and confidential. Assure that any private information is accessed only as it pertains to the performance of your position, being aware of others who can hear your conversations or view private information. Proactively protect Collegiate Peaks Bank and its customers from counterfeit and fraudulent activity by staying current on fraud warnings and initiating discussion with customers regarding specific transactions to prevent potential loss to customers and the bank. Effectively sell and cross sell the services and accounts offered by the bank to best fit customers needs. Processes deposits, loan payments and safe deposit box rental payments Examines checks for endorsement and negotiability Processes change orders Prepares cashier's checks Processes & settles cash advances Processes foreign items Scans and balances runs for all work processed during the day per GBCI time frames Maintain daily balancing record by correctly balancing cash, locating overages or shortages, selling excess cash to vault and maintaining established cash levels in drawer. Sort, count, and wrap money to be transferred to the vault and balances their drawer out at the end of their shift Possess a basic knowledge of bank products such as checking, savings, and money market accounts, CDs, and e-banking services. Promote High Performance Growth, Tell-A-Friend Program as well as helping with branch displays and big day promotions Assists with dual control in TCR balancing, vault balancing, mail deposits, day drop, and night drop processing Balances ATM Weekly under dual control Balances Coin machine Redeems US Savings Bonds Sells prepaid Gift/Travel cards Maintains inventory logs for prepaid cards and assists with auditing them monthly Assists with incoming/outgoing shipments Follows opening/closing checklist Responds to telephone inquiries from customers Completes monthly teller certification under dual control Orders and submits foreign currency for customers Complete all required annual compliance training and continuing education to stay current with bank policy, regulations and licensing requirements Performs other related duties as assigned About You QUALIFICATIONS: High school diploma or equivalent Minimum of six months applied customer service and cash handling preferred KNOWLEDGE, SKILL, ABILITY: Must be able to multi-task and prioritize job responsibilities Must understand and support the Bank's philosophy regarding customer service Must have excellent written and oral communication skills Must be detail orientated Needs to work accurately and efficiently Must have a good working knowledge of PC usage and proficient in word processing WORK ENVIRONMENT: Work performed in an office environment. Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: Stoop (Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.) Kneel (Bending legs at knee to come to a rest on knee or knees.) Crouch (Bending the body downward and forward by bending leg and spine.) Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays. COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you. Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength. We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.

Keywords: Glacier Bancorp, Denver , Teller, Other , Denver, Colorado

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