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Operations Manager

Company: Wylander
Location: Denver
Posted on: October 14, 2021

Job Description:

Wylander Solutions, a recruiting company specializing in the flooring and restoration industries, is hiring an Operations Manager for Sloane’s Carpet Secret, a family-owned specialty flooring retailer serving the Denver Metro Area for more than 40 years. The Operations Manager is responsible for leading a team in delivering a best-in-class customer experience and ensuring the store achieves all key metrics to grow and develop business.

 

Compensation and Benefits:

  • $60,000 base salary
  • Eligible for up to $10K via Sloane’s Management by Objectives bonus program
  • 401K with 4% matching after 6 months tenure
  • Sloane’s pays 50% health insurance via Kaiser
  • 2 week’s paid vacation, additional PTO with tenure

Responsibilities:

  • Serve as primary point of contact with external vendor representatives, project managers and customers
  • Plan, organize and manage crews and subcontractors to assist installation
  • Lead on-site customer service efforts
  • Assist with in-store product inspections
  • Coordinate with other departments and office staff to complete projects, paperwork and keep processes timely for each sale
  • Additional duties required as needed

 

Requirements:

  • 3+ years’ managerial experience
  • 5+ years’ flooring industry experience
  • High school diploma required, some college preferred
  • Excellent computer skills
  • Math skills (e.g., ability to generate cost estimates)
  • Proven time management and organizational skills
  • Ability to maintain a service-oriented attitude
  • Strong communication skills
  • Critical thinker
  • Self-motivated, responsible and accountable

 

 

 

Keywords: Wylander , Denver , Operations Manager, Other , Denver, Colorado

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