Operations Manager

Company: Wylander
Location: Denver
Posted on: October 14, 2021

Job Description:

Wylander Solutions, a recruiting company specializing in the flooring and restoration industries, is hiring an Operations Manager for Sloane’s Carpet Secret, a family-owned specialty flooring retailer serving the Denver Metro Area for more than 40 years. The Operations Manager is responsible for leading a team in delivering a best-in-class customer experience and ensuring the store achieves all key metrics to grow and develop business.

Compensation and Benefits:

• $60,000 base salary
• Eligible for up to $10K via Sloane’s Management by Objectives bonus program
• 401K with 4% matching after 6 months tenure
• Sloane’s pays 50% health insurance via Kaiser
• 2 week’s paid vacation, additional PTO with tenure

Responsibilities:

• Serve as primary point of contact with external vendor representatives, project managers and customers
• Plan, organize and manage crews and subcontractors to assist installation
• Lead on-site customer service efforts
• Assist with in-store product inspections
• Coordinate with other departments and office staff to complete projects, paperwork and keep processes timely for each sale
• Additional duties required as needed

Requirements:

• 3+ years’ managerial experience
• 5+ years’ flooring industry experience
• High school diploma required, some college preferred
• Excellent computer skills
• Math skills (e.g., ability to generate cost estimates)
• Proven time management and organizational skills
• Ability to maintain a service-oriented attitude
• Strong communication skills
• Critical thinker
• Self-motivated, responsible and accountable

Keywords: Wylander , Denver , Operations Manager, Other , Denver, Colorado