Patient Access Rep Lead

Company: Centura Health
Location: LAKEWOOD
Posted on: October 12, 2021

Job Description:

Welcome to Centura Health Welcome to the largest health ecosystem in Colorado and western Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options, possibilities and values that guide exceptional care. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams, overflowing community and the wholeness of mind, body and spirit that is Centura Health.
Pay Range $21. 88 - $28.18/hr Flourishing Begins Here You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. Responsible for implementing and managing Patient Access' strategic and operational objectives. Serves as a subject matter expert in Patient Access functions. Performs complex assignments with minimal direction from Supervisor/Manager/Director. Has input with hiring, and corrective action of staff members. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The Lead may interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. Counsel patients regarding their financial obligation and collection of monies owed for medical services. The lead may verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Research and handling patient complaints related to billing Primary Responsibilities Include: reception, registration, insurance verification, cash collections, phone management, order transcription, customer service, problem solving, workflow management and meet the physical, emotional and spiritual needs of the patient.
What You Bring/Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. * 1 year of progressive leadership experience (preferably in a healthcare setting), preferred * 3 year of health care experience, preferred * Previous work history that demonstrates office experience in a healthcare environment. * Prior experience with electronic systems such as Epic * Knowledge of ICD-10 and CPT coding and medical terminology * 3-5 years customer service experience, preferred * High School Diploma, required. Bachelor's degree in business management, healthcare administration or similar, preferred.
Your Connected Community When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health's connected ecosystem has its own unique history, story and personality.
Caring for Your Whole Well Being We provide whole person care and understand that a comprehensive benefits package will enrich the lives of our associates at work and at home. At Centura Health we offer exceptional benefits to eligible associates. Our total rewards are designed with your well-being in mind and may include:

* 401K, which includes matching when eligible. * Three Health Insurance Plan Options including covering eligible dependents. * Two Dental Insurance Plan Options including covering eligible dependents. * Vision Insurance including covering eligible dependents. * Daycare & Medical Flexible Spending Account Options * Leaves of Absence. * Short Term Disability * Long Term Disability * Life Insurance * Voluntary Benefits including Hospital Indemnity Coverage, Critical Illness, Accident, Permanent Life insurance, and Norton LifeLock. * Paid Time Off * Spouse & Child/Dependent Life Insurance Coverage Options * Shift Differentials * Employee Wellness Resources * Employee Assistance Programs * Tuition Reimbursement * Shift differentials * Relocation assistance based on location. * Associate Discounts for phone, cell phone plans, Auto Insurance, Home Insurance, Auto Buying, Pet Insurance, and much more... The pay rate for this position is listed above and varies based on experience, skills, and comparison to others who are already in this role. *If you do not see the pay for this position listed above or see an estimate, it is because you are on a second party job board. Please visit www.centura.org/careers to apply and see the pay range for this role. All of our pay ranges are posted clearly on the Centura Health Careers site.

Keywords: Centura Health, Denver , Patient Access Rep Lead, Other , LAKEWOOD, Colorado