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RN Transfer Center

Company: Denver Health
Location: Denver
Posted on: September 16, 2021

Job Description:

Job Summary

Under general supervision, the professional nurse adheres to the American Nurses Association (ANA) standards of professional nursing and performance, and the ANA Code of Ethics to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute."

•Facilitates the process of acceptance and transfer of external patients from multiple sources to ensure appropriate course of action.

•Triage all Managed Care notification of patients in out of network hospitals.

•Relays findings to multidisciplinary teams such as ADU and Hospitalists Admission Team.

•Facilitates effective and appropriate use of healthcare resources for patients with complex medical and/or psychosocial needs. Understands members' eligibility and benefit coverage.

•Review Clinical Notes and Case Presentation.

•Facilitate and manage all outreach trauma patients into Denver Health including follow up

•Information for Trauma Services.

•Coordinate with Administrative Clinical Coordinator for a timely transfer and appropriate bed assignment.

•Collaborate with all Critical Care, ALS, BLS transport agencies to coordinate transition of patients and resources within the continuum of care.

•Acts a resource for any related departments regarding problem solving, conflict resolution and

•Policy interpretation to ensure smooth operation of all services.

•Assists nursing and physician staff in assessing patient condition, needs and family

•Considerations for patient bed assignments.

•Serves as a resource person for other staff to access when questions arise regarding intake

•Information, scheduling conflicts, information/troubleshooting and difficult patient access issues.

•Participates in the call review process of peers, periodic QA call review for complex transfers, and periodic evaluation of peers.

•Provide insurance verification.

•Coordinate with providers patient clinic appointments at specialty clinics for appropriate follow up care.

•Provide emergent medical records after hours for HIM department.


Responsibilities

•Maintain accurate, detailed reports and records•Monitor, record and report symptoms and changes in patient's condition and vital signs•Develop and modify patient care plans as indicated by patient's responses and conditions•Modify patient treatment plans as indicated by patient's responses and conditions•Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care•Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition•Monitor all aspects of patient care, including diet and physical activity•Direct and supervise less skilled nursing/health care personnel•Prepare patients for, and assist with examinations and treatments•Assess the needs of individuals, families and/or communities to identify potential health or safety problems•Instruct individuals and families on health education and disease prevention and after care•Administer nursing care to ill, injured, convalescent or disabled patients•Medication administration, documentation and reassessment•Promote positive patient experience•Other job duties as assigned per unit addendum

•Facilitates the process of acceptance and transfer of external patients from multiple sources to ensure appropriate course of action.

•Triage all Managed Care notification of patients in out of network hospitals.

•Relays findings to multidisciplinary teams such as ADU and Hospitalists Admission Team.

•Facilitates effective and appropriate use of healthcare resources for patients with complex medical and/or psychosocial needs. Understands members' eligibility and benefit coverage.

•Review Clinical Notes and Case Presentation.

•Facilitate and manage all outreach trauma patients into Denver Health including follow up

•Information for Trauma Services.

•Coordinate with Administrative Clinical Coordinator for a timely transfer and appropriate bed assignment.

•Collaborate with all Critical Care, ALS, BLS transport agencies to coordinate transition of patients and resources within the continuum of care.

•Acts a resource for any related departments regarding problem solving, conflict resolution and

•Policy interpretation to ensure smooth operation of all services.

•Assists nursing and physician staff in assessing patient condition, needs and family

•Considerations for patient bed assignments.

•Serves as a resource person for other staff to access when questions arise regarding intake

•Information, scheduling conflicts, information/troubleshooting and difficult patient access issues.

•Participates in the call review process of peers, periodic QA call review for complex transfers, and periodic evaluation of peers.

•Provide insurance verification.

•Coordinate with providers patient clinic appointments at specialty clinics for appropriate follow up care.

•Provide emergent medical records after hours for HIM department.
Knowledge, Skills & Abilities

•Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.•Ensures all duties, responsibilities and competencies are conducted in a manner that is effective and appropriate to patients/clients to who care/service is being provided. •Demonstrates knowledge and applicability of the principles of growth and development over the life span, as well as demonstrating the ability to assess data reflecting the patient's status and interpreting appropriate cultural information of the patient(s) to whom care/ services is being delivered/provided.•Employee has completed and met their clinical competency standards•Ability to use medical equipment and instruments to administer patient care.•Skilled in maintaining effective working relationship with patients, employees, and the public.•Ability to react calmly and effectively in emergency situations•Ability to interpret adapt and apply guidelines and procedures•Ability to communicate clearly.Computers and Technology•Microsoft Office Suite required.•EPIC documentation preferred.

•High organizational and interpersonal communication skills. Possess excellent customer service standards and a customer-friendly voice.

•Able to critically think and multitask effectively, sometimes in a high stress situation.

•Understands admission procedures, EMTALA and insurance vetting.

•Be proficient with typing and working with electronic medical record systems and operate multiple phone line system.

•Be proficient with insurance standards.

•Ability to sort through all patient information and formulate an accurate picture of the patient and his/her condition for the MD's and Nurses.

•Ability to use computers and computer systems.


•Bilingual skills preferred.

•Demonstrates expertise in use of Epic System.

•Demonstrated and understanding of assessment findings as they relate to disease processes and continuum of care.

•Ability to follow all protocols and standard procedures for digital recorded calls.
Education

• Associate's Degree (Required) •Completion of an accredited nursing education program that satisfies the licensing requirements of the Colorado State Board of Nursing for Registered Nurses.•Bachelor's degree in Nursing (BSN) preferred •One year experience in a direct patient care setting preferred.

Experience

Credentials

• Registered Nurse (Required) •American Heart Association (AHA) Basic Life Support for Health Care Provider Certification/CPR required. •Active Registered Nurse (RN) License in the State of Colorado or a participating compact state required.•National board certification is a preference and encouraged for staff nurses•* Specialty certifications as required or recommended per unit•American Heart Association (AHA) Basic Life Support for Health Care Provider Certification/CPR required. •Active Registered Nurse (RN) License in the State of Colorado or a participating compact state required.•National board certification is a preference and encouraged for staff nurses•* Specialty certifications as required or recommended per unit

• Advanced Cardiac Life Support•American Heart Association (AHA) Advanced Cardiac Life Support for Health Care Provider Certification preferred, but not required.•Medical Surgical Board Certification preferred, but not required.

Location
Conversion

Shift
Nights

Work Type
Partial Year (10 Months)

Pay Range

Minimum: 32.88

Midpoint: 41.11

Maximum: 49.33

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: Denver Health, Denver , RN Transfer Center, Other , Denver, Colorado

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