Patient Ambassador - UCHealth Memorial Hospital North - 12 hr shifts
Posted on: July 22, 2021
UCHealth Memorial Hospital North
Days; 7:00 am - 7:30 pm
Pay: $13.32 - 18.52 /
Benefits Eligibility: Full Time Benefits: At Sodexo, we believe
every employee should have the resources to be their best. As part
of our overall rewards, we offer benefits programs designed to help
you maintain a healthy lifestyle including health, dental and
vision insurance. We also offer other benefits like paid time off,
financial and savings programs, 401k, and access to our employee
assistance program and other discounts. Position Summary:
Patient Ambassador is responsible for providing nutritional care to
patients by spending quality patient time assisting in menu
selection when necessary, providing patient meal delivery and
patient set-up with direct patient contact, receiving and
processing phone orders as required, and identifying patients who
have not ordered meals with the assistance of the tray tracking
system. The Patient Ambassador makes meal rounds and collects
survey information. They will update the food preference and
nourishment information and relay pertinent information to the
Clinical Dietitian or Supervisor. The general responsibilities of
the position include those listed below, but Sodexo may identify
other responsibilities of the position. These responsibilities may
differ among accounts, depending on business necessities and client
Qualifications & Requirements:
Room Service and explains diet order to new admissions.
patient as Room Service, Room Service with Assist or Chef
patients classified as Room Service with Assist.
Registered Dietitians with 24-hour screening of new
as liaison between Nursing and Dietary.
Ambassador Report with patient name, room, diet and admission
report for patients advanced from NPO/Clear/Full diets.
all newly admitted patients on advanced diets.
self as the unit’s Patient Ambassador and provides contact
current diet order and explains room service to new
times patient may call to obtain meal.
if needed, the availability of large print and Spanish
with nursing whether patient is: Room Service, Room Service with
Assist or Chef Select.
resolves or refers any complaints/concerns the patient and/or
family members may have.
daily meal rounds.
patient, diet, room number and comments daily.
when patient will be revisited if needed and why.
check with unit rep on current room service status.
2 test trays per week and meal rounds.
with managers/supervisors in Process Improvement
with patient promotions as necessary.
in as needed in diet office and kitchen.
all allergy and foodborne illness in-service training.
with all Sodexo HACCP policies and procedures.
with all company safety and risk management policies and
in regular safety meetings, safety training and hazard
all accidents and injuries in a timely manner.
training programs (classroom and virtual) as
to be open to learning and growing.
of judgment and behavior.
high standards for work areas and appearance.
a positive attitude.
to work a flexible schedule helpful.
comply with any dress code requirements.
be able to work nights, weekends and some holidays.
work and shows up for scheduled shift on time with satisfactory
School diploma, GED, or equivalent experience.
prior experience required.
self in a highly professional manner to others and understands that
honesty and ethics are essential.
to maintain a positive attitude.
to communicate with co-workers and other departments with
professionalism and respect.
a professional relationship with all coworkers, vendor
representatives, supervisors, managers, customers, and client
to use a computer.
to provide clear directions and respond to employees.
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus, with or without corrective
walking or other means of mobility.
to work in a standing position for long periods of time (up to 8
to reach, bend, stoop, push and/or pull, and frequently lift up to
35 pounds and occasionally lift/move 40 pounds.
Working Conditions (may add additional conditions specific
to defined work location):
in an indoor setting; however, may supervise outside activities and
schedule to include evenings, holidays, weekends and extended hours
as business dictates.
performing the duties of this job, the employee is primarily in a
controlled, temperate environment; however, may be exposed to
heat/cold during support of outside activities.
noise level in the work environment is usually moderate to
is an EEO/AA/Minority/Female/Disability/Veteran
Keywords: Sodexo, Denver , Patient Ambassador - UCHealth Memorial Hospital North - 12 hr shifts, Other , Fountain, Colorado
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