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Project Manager

Company: iCIMS
Location: Denver
Posted on: June 12, 2021

Job Description:

Job Overview The Project Manager will work directly with iCIMS customers and members of the iCIMS Customer Success team to manage all aspects of the iCIMS project life cycle. Responsibilities include project planning, and consulting customers on the various aspects of the iCIMS Talent Platform. The Project Manager will build strong customer relationships through a consistent and determined commitment to client satisfaction. They will interact with client-assigned project teams including managers of Human Resources, IT, and Operations. The Project Manager will help to define business processes, manage various Professional Services and Implementation projects, oversee iCIMS project team members, and facilitate change management within the client organizations. About Us iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,300 customers, including 40 percent of the Fortune 100. Dedicated to maintaining an inclusive, inspirational, and innovative work environment, and committed to consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with us-apply today! Responsibilities Delivers exceptional customer service to all Clients (clients, vendors and internal resources) Leads Implementation and Professional Services Projects of newand existing iCIMS Customers. Leads Implementation projects of moderate to complex variety Assists with the development and management of project scope, issues and escalations while continually setting client expectations. Responsibilities may include on-site consultations, setting of optimization strategy, supporting multi-phase roll-outs, and managing of complex data migrations and integrations (HRIS, Background, Assessment, and others). Follows iCIMS Project methodology and best practices. Works with clients to coordinate training. Manages data conversion process, data validation, and system testing. Support various Data Connections between iCIMS and 3rdparty vendors (CSV, XML, Web Services API) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications Minimum 3 years of experience in software project management Ability to effectively interact with customersacross many industries, at all levels of a client's organization, while providing a high level of customer service. Ability to work effectively with both internal and external customers. Demonstrated ability to influence cross-functional partners and upper management to impact decision-making Understanding of SaaS and the fundamentals, processes and terminology of corporate sourcing, recruiting and on-boarding environments. Proven ability to quickly learn and master systems. Proven ability to effectively communicate iCIMS best practices to customers. Excellent analytical skills;the ability to effectively scope, design, and manage multiple projects, simultaneously. Ability to identify and communicate project risk to all stakeholders. Ability to identify systems requirements, define support procedures, and implement practical business solutions under multiple deadlines Excellent follow-upand time management skills with ability to adhere to strict timelines. PMP or PHR certification a strong plus Proficiency with Microsoft Office (PowerPoint, Excel, Outlook, Word) Ability to cultivate a team environment across departments Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively Ability to work effectively within a fast paced, changing environment that is going through high growth A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions Strong results orientation with a proven track record of flawless execution and strong attention to detail Demonstrated customer service orientation Strategic analysis/creative problem solving and business judgment are required EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at Compensation & Benefits Target Total Compensation - $73,000-$97,000 Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. iCIMS offers the following benefits: medical, dental, vision, 401(k), an open vacation policy, sick days, short-term disability, long-term disability, maternity/bonding and parental leave, tuition reimbursement, flexible savings accounts, paid holidays, life and AD&D insurance.

Keywords: iCIMS, Denver , Project Manager, Other , Denver, Colorado

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