Program Manager Lead - Small Business Commercial Lines (100% Remote Available)
Posted on: June 12, 2021
Purpose of Job We are currently seeking a talented Program
Manager Lead (Small Business Commercial Lines) for the San Antonio
Home Office I, Colorado Springs Campus, Phoenix Campus, Tampa
Campus, Tampa Crosstown, Chesapeake or 100% Remote Work
This individual will lead the management, execution and delivery of
large-scale programs and/or the oversight and governance of
programs to ensure alignment to the teams strategic imperatives and
to monitor program health.
Leads the management, execution and delivery of large-scale
programs (multi-year, large cost and scope, etc.) and/or the
oversight and governance of programs to ensure alignment to the
CoSAs strategic imperatives and to monitor program health. Works to
achieve multi-year program deadlines, scope and overall program
benefits. Defines multiple program strategies based on business
demand and ROI expectations.
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
USAA Careers World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem from
business activities and the job role.
Ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Identifies potential new program opportunities to deliver
integrated solutions that meet multiple business partner needs.
Defines and maintains multiple program strategies based on business
demand and ROI expectations.
Works closely with project sponsor and cross-functional teams, to
plan and develop scope, deliverables, required resources, work
plan, budget, and timing for new programs.
Directs analyses, root cause identification and development and
recommendation of key work products.
Applies expert knowledge of the business, its products and
processes to assess program risks and rewards across multiple
technologies and business goals.
Negotiates agreements, settles disputes equitably and diffuses high
Negotiates program tradeoffs with IT and the business to ensure
alignment of demand to capacity.
Responsible for developing multi-year business plan to deliver
business capabilities and define execution approach to achieve
business goal while reducing risk and delivering early business
value wherever possible.
Mentors Program Managers in developing business strategies,
identifying benefits and defining alternatives across departmental
programs and across USAA programs.
Ensures compliance with company and regulatory policies and
Adheres to EPMO processes, procedures, controls, standards, tools
and templates (as required).
Adheres to governance rigor required for work effort.
Drives the adoption and sustainment of changes within the
organization in compliance with USAAs Change Management
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
OR 4 additional years of related experience beyond the minimum
required may be substituted in lieu of a degree.
8 years of project and/or program management experience, including
experience defining a new program and/or managing large-scale
Expert level of experience in Principles of Project/Program or
Experience in program management and execution experience
delivering complex work efforts working with Waterfall and Agile
Stakeholder management and influencing skills.
Advance understanding of risk management policies and
Comprehensive knowledge of program management methodology and
techniques; program performance evaluation and change management
Extensive experience developing, maintaining and reporting on large
cost project/program budgets.
Strong business acumen and/or demonstrated learning agility to
quickly increase business expertise.
2 or more years experience in Small Business commercial lines
2 or more years experience with Business Owner Product (BOP),
Commercial General Liability, Commercial property.
Advanced PowerPoint experience with the ability to build PowerPoint
Six Sigma Certification
The above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
USAA has an effective process for assessing market data and
establishing ranges to ensure we remain competitive. You are paid
within the salary range based on your experience and market
position. The salary range for this position is: $106,800 -
$192,300* (this does not include geographic differential it may be
applied based on your work location)
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
Shift premium: will be addressed on an individual-basis for
applicable roles that are consistently scheduled for non-core
- Geographical Differential: Geographic pay differential is
additional pay provided to eligible employees working in locations
where market pay levels are above the national average.
At USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.
Keywords: USAA, Denver , Program Manager Lead - Small Business Commercial Lines (100% Remote Available), Other , Divide, Colorado
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