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Lead Technician - Electronic Security

Company: Kastle Systems
Location: denver
Posted on: May 3, 2021

Job Description:


The Lead Technician is responsible to install, supervise and assist in all phases of installing, service, testing and troubleshooting security, access control and video systems at customer sites. The Lead Technician will manage projects on site. The Lead Technician interacts directly with the client, client representatives, other contractors, and Kastle personnel to ensure successful installations and Service calls. The Lead Technician assists with project planning, scheduling and coordinating activities to ensure that Kastle System's install or change orders are provided accurately and on time, and that these services meet or exceed client expectations.


* Installs, tests, and services CCTV, access control, and security systems. * Ensures that systems are installed properly and on time in accordance with Kastle's procedures and quality control standards. * Provides technical assistance and support to Kastle's Partners, as needed. * Provides feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes. * Provides regular progress updates to all stakeholders. * Provides accurate documentation for completed work. * Responsible for providing proper documentation for inventory control and for maintaining proper inventory for vehicles and projects. * Maintains assigned company-owned vehicles, tools, equipment, and individual tool issue. * Maintains and protects building keys to customer buildings. * Communicates with customers, customer representatives, contractors, and Kastle staff as necessary to install and service equipment. * Stays up to date and knowledgeable in Kastle services, technology, as well as internal processes and procedures


* 5 or more years' of successful experience installing and servicing access control, video systems or other related electronic systems * Technical school certificate a plus but not required * Mechanical aptitude and thorough knowledge of hand and power tools. * Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters. * Knowledge of Serial Communication (RS232, RS485) * Knowledge of IP, Ethernet, networking protocol, and Cat5 technologies. * Knowledge of door hardware, electric/mechanical locking devices, and building codes pertaining to construction, fire, and electrical systems.

Other Eligibility Requirements

* Must be willing to participate in and pass a pre-employment background check, drug screen and motor vehicle record check. * Must hold valid driver's license and maintain an acceptable, safe driving record.

Physical & Mental Requirements

* Lift and carry up to 75 pounds * Climb Stairs and ladders while carrying weight * Use color vision to distinguish colored wires, signals, other lighting devices, * Use and manipulate hand tools, small power tools, communication and diagnostic devices

Work Environment

* Open floor plans with ambient noise and activity consistent with office or call center work * Active constructive sites often without HVAC * Confined spaces (closets, basements, etc.) * The employee may be exposed to moving mechanical parts, tools and vehicles

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle's mission is to be our customers' best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Keywords: Kastle Systems, Denver , Lead Technician - Electronic Security, Other , denver, Colorado

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