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Conference Director

Company: YMCA of the USA
Location: estes park
Posted on: May 3, 2021

Job Description:

Help us serve over 150,000 guests each year!


YMCA of the Rockies


Job Description

This position supports the work of the YMCA of the Rockies, Estes Park Center, which operates a mission-based family and group conference and retreat center serving more than 150,000 for EPC annually. The Conference Director is primarily responsible for leading a team of staff in detail planning with conference groups and family reunions before, during and after their stay at the Estes Park Center as well as coordinating requirements with other departments.


  • Minimum of three years in conference-related services
  • Bilingual (English/Spanish) a plus
  • Ensure timely, accurate and understandable preparation of final bills for each even
  • Ensure that all meeting rooms are in good repair and repair needs are reported
  • Manage the effective use of 75+ meeting rooms
  • Assist with the marketing and promotion of conference group business
  • Ability to lift 30 pounds to a height of 4 feet.

Essential Functions

  • Recruit, hire, supervise and evaluate a year-round staff of nine.
  • Oversee the scheduling and provision of services for approximately 1500 conference groups per year consisting of the following types: religious, educational, recreational, family reunions, schools & colleges, YMCA and day-meetings for local organizations and internal staff functions.
  • Operate within an approved budget. Propose and develop budgets for future operations and capital projects
  • Troubleshoot and resolve problems that may arise with conference groups to ensure a successful experience
  • Ensure that communication between the Conference Department and all other departments is timely and accurate. Effectively utilize property management software (Maestro).
  • Negotiate and manage contracts with outside vendors for equipment and services that the Estes Park Center is not able to provide for conference groups
  • Report to the Center Director regularly on operational matters and progress on major projects and initiatives. Maintain accurate records of Conference Department activities.
  • Ability to work evenings, weekends and holidays as needed
  • Active and supportive member of the EPC management team.
  • Possess a valid, USA state-issued drivers license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
  • Possess stamina to work in the work environment described herein.

Cause-Driven Leadership Competencies

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Uphold the YMCA of the Rockies Mission, policies, and programs.
  • Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
  • Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
  • Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
  • Must meet acceptable criminal background check standards.

Keywords: YMCA of the USA, Denver , Conference Director, Other , estes park, Colorado

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