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Customer Support Agent

Company: Hear.com US
Location: Denver
Posted on: May 3, 2021

Job Description:

hear.com is the fastest-growing hearing care company globally. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. We are a profitable global health-technology company with origins in Europe. Since starting our journey in 2012, we have helped over 100,000 customers get on the path to better hearing. In just 8 years, we have grown our team from 2 to over 1,000 people. We work hard and play hard in 11 international locations from Miami to Seoul. We promise to ourselves: to define the future of hearing care, to never be corporate and to always live Day One. Join us now, as we are shaping this fascinating consumer healthcare space! Main tasks: Provide excellent customer service to consult customers via telephone daily Troubleshoot and set up customer equipment in a timely manner Develop individual based solutions on the requirements of the customer Be able to act as the liaison between customers, Partner's, and Sales Consultants Communicate with team to ensure a smooth experience for our customers Provide knowledge and in-depth advice for hearing loss Your Profile: Self-starter spirit who takes initiative Organized & Detail Oriented Familiar with working with Microsoft Products Team player attitude Ability to work well in a fast-paced environment Preferred background in Customer Service What We Offer: An opportunity to work with happy and grateful customers every single day A chance to grow with an innovative company A unique content-driven, top-performing and family-type work culture A high degree of autonomy and responsibility from day one An open-minded and international working environment that fosters creativity Excellent salary and benefits package with entrepreneurial incentives #LI-KH1

Keywords: Hear.com US, Denver , Customer Support Agent, Other , Denver, Colorado

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