Account Executive

Company: SPANG Career Collective
Location: Golden
Posted on: April 10, 2021

Job Description:

About The Company

SPANG has partnered with Locution to hire an Account Executive. For over 25 years Locution has automated Fire Station Alerting allowing first responders to respond more quickly and with less stress with their automation voice alerting and zoned station alerting systems.

About The Role

The Locution Account Executive is responsible for bringing in and managing prospective customers within the Fire Station Alerting market. This individual must be able to handle contacts with multiple potential customers simultaneously.

As the Account Executive, you will:

• Cultivate new relationships and bring in new business prospects using existing lead generation systems such as incoming quote requests from the Locution website, recommendations from our existing customers, trade show contacts, and from electronic and print advertisement. Sales will be defined by territory.
• Strategize with Customer Operations Manager on how to create additional business beyond the existing methods. Essentially cultivating groups of prospects that would benefit from our systems that may not be quickly reached using our 'in existence' lead generation systems.
• Keep management informed by maintaining all prospects in Salesforce CSM system. It is the Account Executive's responsibility to have all prospects represented and updated in Salesforce, including account information, contacts, and any relevant information for the company to know about the customer.
• Create proposals in response to Prospective Customer's Request for Proposals (RFPs) and Request for Information (RFI). Proposals will be created working with Locution's Documentation team and Customer Operations Manager. The Account Executive will strive to become the Subject Matter Expert (SME) on all RFI / RFP.
• Keep management informed of observed changes in market, such as changes in market activity or customer's needs/wants.
• Create quotes for potential customers using a mixture of three methods as appropriate: 1. Locution's quote tool; 2. Obtaining quotes from Locution's quote department; 3. Working with audio department for quotes (on projects that encompass complex audio-based system as part of project)
• Provide potential customers with all information they require during sales process (e.g. Locution standard questionnaire, Locution API for interfacing to Locution, etc). When additional resources are needed, it is the Account Executives responsibility to coordinate with the appropriate departments to fully educate customer.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• This position will take a consultative approach to right-sizing the customer to their needs and wants, while making suggestions to what will improve their overall experience. The Account Executive will always do what is right for the customer and the company, with transparency and integrity.
• This position is based in the Locution corporate office, and the position will be an in-office position for the first six months. Once the Customer Operations Manager identifies this individual is at an appropriate level of knowledge and expertise, this position has the opportunity for a more flexible schedule, including work from home, which will be worked out directly with the Customer Operations Manager.
  We want to hear from you if possess
  
  • 2 or more years of experience in sales/account management
  • Strong verbal, interpersonal, and written communication skills
  • Strong multi-tasking skills
  • High attention to detail
  • Highly motivated
  • Proficiency in planning
  • High level of accuracy
  • Ability to learn new products, specifically Locution's products
  • High tolerance for stressful situations
  • Ability to adapt to changing situations quickly
  • Ability to understand the concepts of basic control systems
  • Associate degree, or related field or equivalent experience
    
    What To Expect Next
    
    • One of our SPANG Recruiters will review your resume and application questions.
    • After reviewing all applications, a SPANG Recruiter will make decisions on who they'd like to conduct initial phone interviews with. Watch your email, interview requests are generally sent via email!
    • Second and Final in-person Interviews will be conducted by Locution Hiring Managers in their Golden Colardo office.
      Schedule: Full-time
      
      Travel: Up to 25-30% of the time
      
      Location: Golden, CO
      
      To view all of our open positions please visit SPANG Careers
      
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Keywords: SPANG Career Collective, Denver , Account Executive, Other , Golden, Colorado