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Bilingual Ready Mix Customer Service Representative

Company: Martin Marietta
Location: Denver
Posted on: April 9, 2021

Job Description:

Position Summary The Customer Service Representative position is responsible for providing customer service, placing new phone orders and changing existing orders for ready mix customers. Requirements

  • Answers the phones and places new orders
  • Call customers as needed for dispatchers
  • Responsible for total customer satisfaction
  • Speak to our customers in a positive and friendly manner
  • Answer customer's questions on concrete products Minimum Education and Experience
    • High school degree or equivalent
    • Experience in the ready mix concrete industry and strong understanding of concrete, admixtures and aggregate
    • 1-3 years of related experience using COMMAND data dispatch system Knowledge, Skills and Abilities
      • Strong computer, phone and customer service skills
      • Excellent communication and organizational skills
      • Ability to multi-task in a fast paced environment
      • Willing to work various hours including overtime
      • Ability to maintain composure in all situations and not become defensive or irritated
      • Knowledge of Denver and surrounding geographic area
      • Bilingual preferred Starting Wage $17.90+ Depending on experience

Keywords: Martin Marietta, Denver , Bilingual Ready Mix Customer Service Representative, Other , Denver, Colorado

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