Posted on: April 8, 2021
Founded in Hawaii in 2013 and acquired by Booking.com in 2018,
FareHarbor creates powerful tools that help tour and activity
operators run their business with ease and efficiency. With
thousands of clients and 500+ employees worldwide, we have the
fastest growing team in the business, and we're shaping the future
of travel, together. Why FareHarbor? Founding FareHarbor required
unwavering passion. Turning a start-up into the world's
leading--and largest reservation software for tours, activities,
and attractions required relentless dedication and vision. To date,
we've helped over 15,000 global businesses operate successfully and
are proud to have played a role in enabling business owners to live
their dreams. And since day one, we've known that our real success
lies in our people-the Ohana. With each new feature launched and
new client onboarded, there is a team of incredible people--behind
the scenes who are full of dedication, passion, energy, and the
will to succeed. We--encourage everyone to bring their whole selves
to work-to believe in their abilities, to freely--express their
creativity, and to contribute with their own uniqueness by wearing
their true--colors. We take care of one another and always
prioritize health and wellbeing. We give our--people the space and
trust to learn, to try, to succeed, to collaborate, to think
outside of the--box, to make mistakes, and even to fail. And then
we come together to try again. From the minute you join, you have a
voice. You find your space. You make an impact. We--celebrate our
victories, shout our successes, and are always eager to tackle new
challenges. And we can't wait to see all that's to come. About the
Role Our growing company is seeking to hire a Project Coordinator
who will be in charge of assisting our clients, account managers
and account executives in organizing our ongoing website projects.
This job involves monitoring project plans, internal build
schedules, call schedules, all client/internal communication and
organizing project deadlines making sure all aspects are met in a
timely manner. FareHarbor's business model requires that users
utilize our software to book online. For this reason it is in
FareHarbor's best interest that our clients have websites that are
easy to find, easy to navigate and that drive online conversions.
With this interest in mind, FareHarbor offers free websites to our
qualified clients to help improve their web presence and online
bookings. As the Project Coordinator you will be responsible for
taking clients from the project submission to getting the website
live and in some cases assisting with ongoing updates. Each of our
websites leverages our very own in house developed theme. Though
our theme is versatile it is not fully customizable. For this
reason a primary responsibility of the Project Coordinator
throughout this process is to manage customer expectations and
maintain a strong communication on what the value and limitations
of FareHarbor sites is. The Project Coordinator will also be
responsible for maintaining deadlines, helping minimize client
feedback and communicating necessary information to all other
internal parties involved including Web Content Specialists, SEO
Specialists and other internal departments as necessary. To be
successful as a Project Coordinator, you will need to be able to
work on tight deadlines, be competent in using all Google
applications, and have exceptional verbal, written, organization
and presentation skills as this is a client facing role. You will
be working on multiple projects at one time and should have a
strong attention to detail and the ability to multitask. For this
position you should also have a basic understanding of how websites
are built and structured. What you'll do here:
- Maintaining and monitoring project plans, project schedules,
client calls and web content specialists.
- Organizing, attending and participating in client and account
- Documenting and following up on important actions and decisions
from meetings and client calls.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes along with schedule updates.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to timeframes and schedules and all
documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where
- Effectively communicate website best practices to clients and
help them understand ideas that may be foreign to them. (We will
offer some formal training for this position on website best
practices though you should have a general understanding of web
design best practices)
- Ensure client views/feedback are managed towards the best
- Have a detailed understanding of the overall site building
process and be able to explain to others with confidence.
- Additional projects as assigned including reporting tracking.
- Bachelor degree in business or related field of study.
- Three years experience in related field. (Preferred)
- Exceptional verbal, written and presentation skills.
- Ability to work effectively both independently and as part of a
- Experience using computers for a variety of tasks.
- Competency in Google applications including Google Docs, Google
Sheets, and Google Slides.
- Knowledge of administrative procedures.
- Ability to work on tight deadlines calmly and confidently.
- Experience working with Wordpress
- Experience working with Airtable
- Experience working with DNS
- Experience with web design
- Experience with client facing
- 23 days of PTO + paid holidays
- 401k + employer matching
- Paid parental leave
- Opportunity to share your ideas and make a difference in a
- Fast-paced, high-energy, and engaging work environment Salary
Range:--$42,000-$53,025 FareHarbor is committed to creating a
diverse environment, and we are an equal opportunity employer. We
do not discriminate on the basis of race, color, religion, gender,
gender identity, sexual orientation, national origin, disability,
age, or veteran status. We welcome talent that can offer us new
insights and perspectives on challenges that we face, and we take
measures to eliminate unconscious bias throughout the interview and
hiring process. In tandem, we work to cultivate an inclusive
culture in which all of our employees can be their authentic
selves. Please provide 3 professional references (Name,
Organization and Contact Details). --*
Desired Salary --*
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Keywords: FareHarbor, Denver , Project Coordinator, Other , Denver, Colorado
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