Operations Supervisor - Courtyard Denver Airport (21030799)
Company: Marriott International, Inc.
Location: Denver
Posted on: April 8, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. Courtyard Denver Airport located at 6901
Tower Road, Denver, CO, 80249 is hiring a Operations Supervisor.
Responsibilities include: Complete designated cashier and closing
reports in the computer system. Review shift logs/daily memo books
and document pertinent information in logbooks. Contact appropriate
individual or department (e.g., Bellperson, Housekeeping) as
necessary to resolve guest call, request, or problem. Process all
guest check-ins by confirming reservations in computer system,
verifying guest identity, requesting form of payment, assigning
room, and activating and issuing room key. Sell a
room/accommodation to guests without reservations based on
availability. Ensure rates match market codes and that any
exceptions are documented. Ensure checks that come from outlets
(e.g., Health Club, Retail Shop) are scanned and charged to room.
Assist management in training, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a
role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors Apply now at
https://jobs.marriott.com/marriott/jobs/21030799?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. . The hourly rate for this position is $18.00
per hour and offers health care benefits, flexible spending
accounts, 401(k) plan, earned paid time off and/or sick leave, life
insurance, disability coverage, and other life and work wellness
benefits. Benefits may be subject to generally applicable
eligibility, waiting period, contribution, and other requirements
and conditions. Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining
an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable
law.
Keywords: Marriott International, Inc., Denver , Operations Supervisor - Courtyard Denver Airport (21030799), Other , Denver, Colorado
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