Client Support Specialist
Company: FlyLow Sports, LLC
Location: Denver
Posted on: February 24, 2021
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Job Description:
At Flylow Gear we design and sell epic technical outwear for
ski, snowboard and mountain bike riders. Our employees are
passionate about creating apparel that enhances outdoor
experiences. We are excited to be adding to our Denver team and are
on the search for a Client Support Specialist.--The Client Support
Specialist is responsible for handling our retail shop inquiries in
an efficient and professional manner. This position works closely
with our Sales team, Inventory and Warehouse team to get our
high-end technical gear in the hands of our retailers. The ideal
candidate is highly organized, dedicated, has a great attention to
detail and desire to provide our shops with top-notch care. We are
looking for someone who has these qualities along with a passion
for the ski and snowboard industry and who enjoys working in a
fast-paced and fun team environment.What You'll Do:* Organize and
manage orders from wholesale accounts* Sales order and data entry
into database* Act as liaison for retail shop orders and the
Warehouse team* Assist Sr. Operations Manager with cycle and
inventory counts* Send out order confirmations to retail customers*
Provide customers with product recommendations if desired item is
out of stock* Manage wholesale relationships/accounts* Work with
Sales Manager to manage/monitor Sales Programs* Ensure sales terms
and conditions are met and followed by retail customers and sales
reps* Receive new retail customer credit applications and provide
to credit vendor* Maintain retail customer information*
Develop/Improve process to import orders into Fishbowl inventory
systemsSkills & Attributes You'll Need:* Experience with customer
service and support* Proficient in Excel, knowing how to use Sort
and Formula functions* Proven and demonstrated process improvement*
Confident and friendly phone presence* Highly detail oriented and
very organized* Driven and motivated* Able to juggle numerous tasks
and prioritize appropriately * Team oriented, enjoy working with
various groups * Gritty- don't mind "rolling up your sleeves" to
help others Nice to have's* Knowledge with inventory management or
ERP systems* Experience in working for a growing small/mid-size
company* Enjoys skiing, snowboarding, hiking or mountain biking in
the great outdoorsCompensation & Perks* Competitive salary position
paying $37,000 - $42,000 dependent on experience and skillset.*
Discretionary annual performance bonus (up to 5% of salary)*
Medical, Dental, Vision & 401k (with partial match)* Generous PTO
policy
Keywords: FlyLow Sports, LLC, Denver , Client Support Specialist, Other , Denver, Colorado
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