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Salesforce Administrator

Company: Pinnacol Assurance
Location: Denver
Posted on: February 22, 2021

Job Description:

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers' compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker's Comp insurance, we believe our service is making a meaningful impact in worker's lives across Colorado in their moments of need. We have big hearts and love big ideas. We've been around for over 100 years, but don't let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative of ways! We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.
With our number one priority to keep everyone safe, along with the heart of Pinnacol's "culture of caring" to do what is right and not what is easy, we're currently having our team members work from home. During remote work, we're still making time for fun! We host virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours! What you'll do: As a Salesforce Administrator at Pinnacol, you are going to be a key player in both new project work and in supporting the daily business operations for our customer facing users. You will solve complex problems leveraging your knowledge of systems and processes. You will champion efforts to drive efficiency and process improvement for our systems and our users. You'll troubleshoot and work with team members to ensure that Salesforce meets their needs and keeps pace with changes in operations, policies and/or procedures. This role has a wide variety of responsibilities, and in this environment you can expect this role to grow and evolve - sometimes on a daily basis. What you can expect:

  • Overseeing data quality management, profiling, processes, and execution for the entire platform.
  • Administrating the security, control, and access for all users and teams on the platform.--
  • Log and track identified system issues through resolution and providing day-to-day technical support.
  • Assist with configuration and continuous improvement of Salesforce.
  • Work with Pinnacol's team to assist with managing workflow rules, validation rules, field updates, and validators.
  • Providing report and dashboard training and where needed assisting users with Report/Dashboard design and management.
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements and communicating future changes.
  • Provide guidance and advice to Pinnacol's operations team regarding use and changes of Salesforce.
  • Develop, document and implement training for Pinnacol team members on processes, policies, application configuration and related materials.
  • Sandbox and release management Additional responsibilities:
    • Communicate and partner effectively with a variety of team members across the Pinnacol team.
    • Monitor and analyze business results and reports, and identify areas for improvement--
    • Adhere to Lean principles involved in process improvement activities/projects.
    • Perform other duties as assigned. What you'll bring to the table:
      • Positive attitude. We are a fun and energetic group and we want someone that exudes happiness
      • Excellent communication skills, organizational skills and a high level of attention to detail
      • Willingness to jump in and help team members. No task is too big or too small at Pinnacol.
      • Adaptability, flexibility and resourcefulness.
      • Willingness to speak up, ask questions, offer feedback and suggestions to fellow team members.
      • Able to prioritize and manage work in a fast-paced, dynamic environment
      • Be able to work with little direction and are okay with ambiguity as the projects may be changing.--
      • Must be able to communicate in writing and verbally with all levels of individuals both internally and externally.-- Minimum Qualifications:--
        • 3 years experience working as an administrator in a production Salesforce environment
        • Experience with Salesforce DX, including CLI Deployments, Packaging, and Scratch Orgs We can't do our work without people like you.
          Our employees are extraordinary and committed to making a difference. Here's some of the ways we show our appreciation.
          • Our benefits go beyond the basics. You'll get to choose from diverse benefit offerings for medical, dental and vision.
          • We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
          • Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
          • Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
          • Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
          • Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
          • Share in our success. You'll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives. When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you'd like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there's equal pay for equal work among those you'll be working with. When meeting the requirements, the minimum of what you can expect for this position is $86,500. The actual offer will vary depending on the candidate's skills and competencies. If applicable, please share the phonetic spelling of your name.
            Please select your preferred pronouns.
            Sharing your pronouns and checking with others about what pronouns they use helps build welcoming spaces for transgender and gender diverse people. She/Her/Hers
            He/Him/His
            They/Them/Theirs
            Not listed, please ask me during an interview
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            How did you hear about this job? --*
            If you were referred by a current employee, please indicate his/her name here:
            Have you ever interviewed with Pinnacol Assurance before? --*
            -- Have you ever been employed by Pinnacol Assurance before? --*
            -- Do you have any relatives employed by Pinnacol Assurance? --*
            -- If hired, can you furnish proof that you are eligible to work in the US? --*
            -- Do you now or will you in the future require Visa sponsorship (H1-B etc---) to work in the US? --*
            -- Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation? --*
            -- Are you subject to any employment agreement restricting your ability to work for competitors of any prior employer? (If YES, we may ask to see a copy of the agreement). --*
            -- Have you ever been terminated from employment or asked to resign by an employer? --*
            -- If yes, please provide company names and details
            What professional license or certifications do you have? Please include issuing agency/organization, certification dates and expiration dates.
            In what languages other than English are you fluent?
            Do you currently live in Denver or open to relocation? --*
            What are your salary expectations? --*
            Agreement --*
            I certify that I have completed this application on my own behalf and that all information I have provided in this application and my resume is true and complete. I understand that any false information or omission may disqualify me from further consideration for employment and may result in my dismissal if discovered at a later date.I authorize the investigation of any or all statements contained in this application and also authorize any person, school, current employer (except as previously noted), past employers and organizations named in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.I understand that I will be required to successfully pass a drug screening examination. I hereby consent to a pre-employment drug screen as a condition of employment. All positions require the completion of a Criminal Background Check.I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT OR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE. I have read and agree to the above statements
            U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Pinnacol Assurance are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
            • Autism
            • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
            • Blind or low vision
            • Cancer
            • Cardiovascular or heart disease
            • Celiac disease
            • Cerebral palsy
            • Deaf or hard of hearing
            • Depression or anxiety
            • Diabetes
            • Epilepsy
            • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
            • Intellectual disability
            • Missing limbs or partially missing limbs
            • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
            • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Pinnacol Assurance, Denver , Salesforce Administrator, Other , Denver, Colorado

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