Claims Support Representative

Company: Gainwell Technologies
Location: Denver
Posted on: January 15, 2021

Job Description:

Job Description:Job Description:* Assists internal and external customers with the support of electronic data interchange (EDI) for the processing of Colorado Medicaid Claims.* Utilizes a variety of internal and external online systems governing the transfer process of files used for Medicaid claims payment processing. * Participates productively as a member of a team.* Completes tasks beyond general support level.* Accepts instruction and direction from leadership. Ability to manage tasks and assignments without detailed direction.* Identifies, prioritizes and resolves some issues independently, and escalates more complex questions or issues appropriately. * Complies with contract requirements, business unit rules and related and legal regulations.Education and Experience:* High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelors degree.* Typically, 1-2 years of working experience in related fields.Knowledge and Skills:* Prior office or clerical experience.* Ability to follow written policies and procedures.* Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products.* Ability to follow procedural guidelines* Ability to work on assignments with limited instructions from leadership.* Good written and verbal communication skills, including professional telephone skills. * Any type helpdesk or low to mid entry level technical background will be an asset.* Working with any type of EDI/PC file transfer experience is good with an ability to follow direction, policy or procedure.

Keywords: Gainwell Technologies, Denver , Claims Support Representative, Other , Denver, Colorado