Claims Support Representative
Company: Gainwell Technologies
Location: Denver
Posted on: January 15, 2021
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Job Description:
Job Description:Job Description:* Assists internal and external
customers with the support of electronic data interchange (EDI) for
the processing of Colorado Medicaid Claims.* Utilizes a variety of
internal and external online systems governing the transfer process
of files used for Medicaid claims payment processing. *
Participates productively as a member of a team.* Completes tasks
beyond general support level.* Accepts instruction and direction
from leadership. Ability to manage tasks and assignments without
detailed direction.* Identifies, prioritizes and resolves some
issues independently, and escalates more complex questions or
issues appropriately. * Complies with contract requirements,
business unit rules and related and legal regulations.Education and
Experience:* High School Diploma or equivalent; may hold 2 year
post-high school Degree; may hold Bachelors degree.* Typically, 1-2
years of working experience in related fields.Knowledge and
Skills:* Prior office or clerical experience.* Ability to follow
written policies and procedures.* Ability to access and retrieve
information using a PC and basic understanding of Microsoft Office
products.* Ability to follow procedural guidelines* Ability to work
on assignments with limited instructions from leadership.* Good
written and verbal communication skills, including professional
telephone skills. * Any type helpdesk or low to mid entry level
technical background will be an asset.* Working with any type of
EDI/PC file transfer experience is good with an ability to follow
direction, policy or procedure.
Keywords: Gainwell Technologies, Denver , Claims Support Representative, Other , Denver, Colorado
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