Purpose of Job We are currently seeking a talented Director
Business Risk and Controls for the San Antonio Home Office,
Phoenix, Colorado Springs, Tampa, Plano or 100% Remote Work from
Oversees a team responsible for the development, implementation
and oversight of programs that support effective risk and
compliance management in the first line of defense. Supports
business leader adherence to the established risk framework and
ongoing supervision of business controls and is accountable for the
development and mentoring of a high performing team responsible for
risk and control self-assessments, identifying control failures,
facilitating risk and compliance remediation, internal and external
audits and regulatory exams, and monitoring the of first line of
defense in an effort to minimize risk exposures and strengthen the
overall control environment. Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran spouses
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem
from business activities and the job role.
Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Directs staff and initiatives that support risk and control
management programs, to include governance support, risk oversight,
risk infrastructure development, risk identification,
quantification, aggregation, and emerging risks.
Advises senior management and influences process change.
Builds and manages a high performing team of risk and internal
control professionals through recruitment, training, coaching,
performance management and related managerial activities.
Manages consulting relationships with internal and external
clients regarding budget and implementation deliverables and risk
mitigation plans as appropriate.
Partners with key stakeholders in the business and oversees the
identification, assessment and documentation of risks and controls,
including risks associated with new or modified products, services,
distribution channels, regulations and/or third-party
Reviews, communicates and recommends the development of
governance policies and procedures in partnership with senior
leaders to ensure appropriateness and adequacy versus industry best
practices and regulatory requirements.
Provides counsel to business unit managers on risk management
issues and supports the evaluation of new product strategies on
their impact to USAA's risk profile.
Educates risk owners on risk/control best practices and may work
with other lines of defense in the development and implementation
Manages processes for collecting accurate and complete internal
loss data from business areas.
Directs analysis and data mining initiatives that identify,
validate, and manage emerging risk exposures, as necessary.
Assists in the early identification of risk trends by
establishing and monitoring key performance and risk
Oversees the preparation of key reports and communications and
may present to governance committees, senior leaders, regulatory
bodies and the USAA Board of Directors.
Bachelor's Degree or 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a
8 years of experience supporting risk and/or compliance related
activities in a financial services operating environment or other
Or 8 years of experience in a relevant quantitative
Or advanced degree or designation in a risk management or
quantitative discipline, and 6 years of experience supporting risk
and/or compliance related activities.
Or PhD in a risk management or quantitative discipline, and 4
years of experience supporting risk and/or compliance related
3 years of direct team lead or people management experience.
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not able to change your responses.
3+ years of Internal Audit and/or Control Testing
Expertise in crafting and building new team structure.
Large Financial Institution or Financial Operations
Proven ability to communicate effectively across the Lines of
Defense and build collaborative relationships.
Experience in creating materials for executive consumption.
Proven ability to effectively assess process, risk and controls,
identify emerging risks and issues, analyze risk data and trends,
and communicate in a concise and comprehensive manner to multiple
stakeholders across the organization.
Experience in a highly dynamic environment undergoing change;
ability to partner & consult effectively at all levels of the
organization in a highly complex business environment, dealing with
Proven track record of influencing; leading broad and complex
programs across a matrix organization through successful
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement), or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
11/09/20 by 11:59 pm CST time .