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Accounts Receivable Supervisor

Company: Heska Corporation
Location: Loveland
Posted on: February 16, 2020

Job Description:

Heska is dedicated to quality pet care. Through innovation, invention, and strategic partnerships with worldwide leaders in diagnostics and treatments. Heska provides the benefits of latest generation technologies to pet healthcare providers. Heska's range of complete blood diagnostic solutions include Chemistry, Hematology, Blood Gas & Electrolytes, Immunodiagnostics, Heartworm, and other blood testing. Treatments and testing include Immunotherapy and complete Allergy solutions.

JOB SUMMARY:

The AR Supervisor oversees the recording of Company revenue recorded through the billing function. The AR Supervisor ensures accurate invoicing, reset contract compliance, resolves delinquent accounts, maintains financial records and provides supervision and leadership to the Accounts Receivable personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Accounts Receivable/Reset Contract Compliance :

  • Oversees and manages the work of reporting Accounts Receivable staff. Encourages the ongoing development of staff including planning, assigning, scheduling, and directing departmental functions.
  • Ensures that the Company's policies and standards regarding collection of revenue are maintained.
  • Monitors that appropriate and consistent decisions are made regarding the release and hold of customer's orders dependent upon accounts financial condition.
  • Ensures that customer account decisions made are within each team member's authority.
  • Ensures all revenue contracts are followed, and all proper amounts are invoiced.
  • Monitors and reports on deviations from credit standards.
  • Manages cash application process to ensure that all cash receipts are applied correctly.
  • Assist internal departments with any questions regarding customer account history and pricing
  • Ensures Reset agreements are executed as intended and payments are taken as required
    Account Reconciliation:
    • Ensures proper cash application, researches reconciling items, and any other reporting as requested by Accounting.
    • Researches and provides details of any account variances each month and creates plan of action for resolving all variances.
    • Assists with preparation of information for external auditors as needed.
      Revenue Collection:
      • Resolves difficult situations that arise between external customers and internal employees regarding prompt revenue collection.
      • Establish and maintain strong working relationship with collection agency and internal legal department.
      • Works with Sales Team to ensure that customer credit terms are suitable in meeting Company's objectives and the credit and collections policy.
      • Working together with internal and external customers, improvements to the cash application process, as well as collections and credits processing.
      • Maintains good working relationships between the Accounts Receivable group, inside sales, order entry, other internal departments and external customers to allow for optimal revenue collection and customer service.
      • Reviews credit reports for customers and provide credit terms appropriately
      • Assist legal with any account research necessary for default accounts.
      • Review credit memos and refund requests for appropriate accounting coding and appropriate documentation.
        Other duties as assigned:

        Requirements

        EDUCATION AND/OR EXPERIENCE:
        • Associates degree in Accounting or related field, or equivalent related experience.
        • Minimum 3 years in an accounts receivable and collections setting required.
        • Some previous managerial experience preferred.
          KNOWLEDGE, SKILLS AND ABILITIES:
          • Proven ability to self-start and multi-task.
          • Excellent communication skills, both written and verbal.
          • Displays strong customer service skills and professionalism when handling various types of customers including ones who are upset, difficult to understand, or disrespectful.
          • Displays strong leadership aptitude including process/procedures development and guiding A/R staff.
          • Capable of resolving complex issues regarding customer collections.
          • Consistently displays high level of accuracy and attention to detail.
          • Ability to work in a team environment.
          • Advanced computer literacy specifically in Microsoft Office, Excel, Word, Access, and Power Point as well as strong 10-key skills. Extensive knowledge of Great Plains, Sales Force, and other internet applications preferred.
            • Ability to perform job with little supervision and consistently displays good judgement.
            • Demonstrated problem-solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions.
            • Strong accounting and analytical skills
              INTELLECTUAL DEMANDS:
              • The intellectual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
              • Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
              • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to apply concepts of basic algebra.
              • Ability to define problems, collect data, establish facts, and draw valid conclusions.
                PHYSICAL DEMANDS:
                • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                • Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and vision to record, prepare and communicate appropriate reports.
                • Requires manual dexterity to operate computer, keyboard, calculator, copier machine and other office equipment. Requires eyesight correctable to 20/20 to read numbers, reports, and computer terminals. Requires hearing within normal range for telephone use.
                • Requires ability to sit for long periods of time when responsible for phone coverage.
                  WORK ENVIRONMENT:
                  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                  • Typical office environment.
                  • The noise level in the work environment is usually quiet

                    Benefits

                    • Health Care Plan (Medical, Dental & Vision)
                    • Retirement Plan (401k)
                    • Life Insurance (Company Paid, Voluntary & AD&D)
                    • Paid Time Off (Vacation, Sick & Holidays)
                    • Short Term & Long Term Disability
                    • Wellness Resources
                    • Stock Option Plan

Keywords: Heska Corporation, Denver , Accounts Receivable Supervisor, Other , Loveland, Colorado

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