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ServiceNow Developer

Company: Prokarma, Inc.
Location: Denver
Posted on: July 15, 2019

Job Description:

Description ProKarma is currently seeking a ServiceNow Developer that has a background in ITIL Service Management ITIL processes within an enterprise environment to join our office in Denver, CO. An ideal candidate will be result-oriented, work collaboratively with clients and possess strong communication skills. Responsibilities Work collaboratively with clients that have varying expertise and exposure to ServiceNow and ITIL concepts in order to solve complex problems Possess strong verbal and written communication skills in order to adapt to the dynamic nature of discussions with other engineering and product teams Act as a liaison for other developers, architects and delivery teams working primarily within an Agile Scrum methodology Translate requirements into functional service designs and create service models with supporting documentation (stories, sprints, releases) Seek out and identify opportunities to align with and reuse enterprise technology services Ensure service designs adhere to standards, principles and governance processes Perform peer review of designs and solution proposals to ensure conformance to current practice and to ensure quality of work being generated ServiceNow configuration and customization including but not limited to form tailoring, workflow administration, report setup, data imports, LDAP integration, RESTSOA integrations, custom scripting and third-party software integrations Import and manage data between ServiceNow instances and other various system sources Create metric reports for IT management teams and assist with scheduling data exports Produce technical documentation for project and enhancement tasks train process users through workshops and demos Lead ServiceNow project initiatives through requirement gathering, development work captured in update sets and production releases that follow Change Release Management processes Follow established best practices for customization, configuration and other ServiceNow functionality to document and communicate application requirements Create and maintain documentation for system configurations Qualifications B.S. in Computer Science, Engineering, or Information Technology (or equivalent experience) Practical experience with IT Service Management and ITIL processes in an enterprise environment Experience in the full software development life cycle Analysis, Design, Coding, Testing, Training and Operational Support Thorough understanding of the ServiceNow platform with ability to design solutions as required by clients Ability to continually learn and obtain certifications for new ServiceNow applications and functionality In-depth experience with ServiceNow ITSM applications for Request, Service Desk, Incident, Problem, Change, Knowledge, Service, Configuration and Asset Management 4 or more years JavaScript experience with 2 or more years experience in ServiceNow customization and configuration ITIL Foundation certification ServiceNow System Administrator certification Ability to travel up to 25 of the time Desired Qualifications Experience with ServiceNow advanced applications including Discovery, Service Mapping, Software Asset Management, Financial, PPM, GRC and Security 2 or more years of REST and SOA integration experience 1 or more years of Service Portal and Angular experience ServiceNow Developer certification ServiceNow ITSM Implementation Specialist certification Nuvolo EAM application experience In order to provide equal employment and advancement opportunities to all individuals, employment decisions at ProKarma are based exclusively on merit. ProKarma does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, including gender identity and identity expression, national origin, age, or any other characteristic protected by law.

Keywords: Prokarma, Inc., Denver , ServiceNow Developer, IT / Software / Systems , Denver, Colorado

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