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Mobile Robotics Sales Engineer

Company: Swisslog Healthcare
Location: Westminster
Posted on: March 26, 2019

Job Description:

Swisslog is a leading supplier of automation and software solutions for material transport and medication management that increases hospital efficiency and enhances the patient experience. We offer total system design, manufacturing, installation and customer support to provide an integrated solution that enhances information access, cost efficiency, error reduction and most importantly, patient safety. The Mobile Robotics Sales Engineer is responsible for providing direct and dedicated sales support and tools to the sales channel(s) responsible for sales of Relay, Swisslog's Autonomous Service Robot (ASR), and other Transport and Pharmacy Automation as required. This support includes prospective customer contact as part of onsite sales calls, demos, tradeshows, conference calls and emails. Additionally, this role is responsible for site specific traffic analysis and project estimating and ensuring that the necessary inputs for these processes are gathered. Your Responsibilities:

  • Act as subject matter expert for Savioke Relay in support of the sales process with customer onsite, on teleconferences, written communications, and potentially in the Automation Academy.
  • Potential will exist to train internal, and possible external, customers at the Automation Academy.
  • Learning additional Transport and Pharmacy Automation products and how Relay can compliment workflows associated with each.
  • Coordinate, schedule, manage and execute onsite demonstrations of Relay in partnership with both Solutions and Construction sales reps.
  • Ensure that proper inputs regarding site conditions and user needs are gathered to allow a traffic analysis and project estimate
  • Execute traffic analysis based on desired workflow and throughput needs and present/provide as needed to Swisslog sales and prospective customer audiences
  • Execute project estimate based on site conditions and desired functionality
  • Provide technical support and documentation to support sales process as needed
  • Serve as a liaison with the technical support team and the Solutions Management/Product Management team as needed.
  • Coordinate with Project Management and Customer Success functions to ensure customer expectations are being managed and met appropriately
  • Support Enablement and Legal in the language and updates to proposals and contracts as needed.
  • Other duties as assigned Your Profile: Minimum Qualifications:
    • 2-3 years experience in a customer facing role: Sales, Customer Support, Consultant
    • BS/BA, or other related technical and customer facing training
    • 1-3 years technical experience with wireless communication, networking, industrial/office equipment repair and troubleshooting
    • Understanding of the equipment sales process and Sales Enablement role in that process
    • Domain knowledge specific to robotics or automation in general
    • Ability to present effectively to prospective buyers either in person or by phone/web
    • Detail oriented, organized, self-directed and ability to juggle multiple demands Desirable but not Essential:
      • Clear understanding of hospital material flows (medications, blood products, samples, supplies)
      • Experience with typical workflows and KPIs for clinical and patient care staff
      • Direct knowledge of and experience with mid to large hospital operations (150+ beds)
      • Experience with the Swisslog Healthcare portfolio including new and legacy products We Offer: Swisslog offers challenging work in a globally networked environment as well as competitive base salary, comprehensive benefits including health/dental and above-market 401K! OUR SOLUTIONS DELIVER RESULTS. OUR EMPLOYEES DELIVER SOLUTIONS. Swisslog is an EEO Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity Swisslog's FMLA policy can be found at: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at . Contact Andy Levine Talent Acquisition Manager

Keywords: Swisslog Healthcare, Denver , Mobile Robotics Sales Engineer, IT / Software / Systems , Westminster, Colorado

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