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Geek Squad Double Agent, PC

Company: Best Buy
Location: Lakewood
Posted on: March 18, 2019

Job Description:

Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:




  • Leads on two person jobs and complex projects as well as performs work alone.

  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.

  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.

  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.


    Basic Qualifications:




    • 1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus.

    • 2 Years customer service

    • State/Local Licensing as required

    • 21+ years of age

    • Clean driving record

    • Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation


      Preferred Qualifications:



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