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Geek Squad Double Agent, PC

Company: Best Buy
Location: Longmont
Posted on: February 15, 2019

Job Description:

Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing. Key accountabilities:* Leads on two person jobs and complex projects as well as performs work alone. * Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content. * Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed. * Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs. Basic Qualifications:* 1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus. * 2 Years customer service * State/Local Licensing as required * 21+ years of age * Clean driving record * Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation Preferred Qualifications:* Customer Service Experience, including complex issue resolution. Auto Req. ID670104BR Job LevelIndividual Contributor Job CategoryServices/Installation/Repair Employment CategoryFull Time Location Number001205-USO Denver-Pooled labor Address210 Ken Pratt Blvd CityLongmont StateCO

Keywords: Best Buy, Denver , Geek Squad Double Agent, PC, IT / Software / Systems , Longmont, Colorado

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