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ServiceNow Designer Developer - P211243/P211244/P211245/P211246

Company: ngena
Location: Denver
Posted on: August 7, 2022

Job Description:

Job description:

  • Align the ServiceNow platform capabilities to business strategy and ServiceNow roadmap.
  • Develop, test, and implement new capabilities on the ServiceNow platform
  • Assist with ServiceNow upgrades, action skipped changes, and create/run tests.
  • Stay current on ServiceNow products and applicable integrated technologies.
  • Produce and maintain functional and user documentation for programmed software
  • Help define and follow company standards, best practices, and procedures for application development
  • Support with analysis and rectification of relevant customer incidents Required profile:
    • 3+ years as a ServiceNow Developer with experience developing in any of the following areas:Order Management for Telecom: SDWAN PDM, Decision tables, Characteristics, Yang Model and TMF APIs
      ITSM: Incident, Problem, Change, Service Catalog
      CSM: Case Management, B2B and B2C profile setup, Agent Workspace, Communities
    • Expert in ServiceNOW Flow Designer, Workflow, Order Guides, Virtual Agent Topics, Integration Hub, ACLs, Macro
    • Familiar with ServiceNow Best Practices, scoped applications, Agile Development and ATF, Application integrations using REST APIs, web services, scripts, transform maps Advantage if you have prior experience in Quotations, Order Management, Product Catalog, Product Inventory and Fulfilment in B2B Telco business. Bonus points if you have experience with IT Operations Management (ITOM): specifically with Event Management, Performance Analytics, Dashboards and GRC
      Candidates with relevant certifications are preferred, including but not limited to the following:
      • ServiceNow Certified Administrator
      • ServiceNow Certified Customer Service Management
      • ServiceNow Certified IT Service Management
      • ServiceNow Certified Application Developer
      • ITIL Foundations Company description:Hello. Hola. Hallo. Ol--.
        International. Smart. Curious. Humble. Motivated.
        We are team ngena. Are you ready to help us transform the way the world connects?
        We value the power of human connection; in fact, our solutions deliver connections all over the world with one touch. Our global team shares values of innovation, curiosity, humility, and passion for success.
        When you join team ngena, you ll be among the smartest and dedicated colleagues you ve ever known. We believe in diversity and make sure our employees feel a sense of belonging. We value the contributions and perspectives they bring. Our simple purpose is to unite the world with our game-changing technology and support the power of human connection everywhere.

        Join us in ngena s Digital Channels Development team where we develop innovative solutions to make it even easier to select, enhance, deploy and operate global SD-WAN networks. We are a global team of like-minded people who love to solve problems with code!

        Take this next step into the future and join us as our new colleague for a full-time position in either Ciudad de M--xico, remotly in Mexico, or Miami, FL, Reston, VA, Boulder, CO or remotly in the U.S.What we offer:
        • Challenging tasks with room for creativity and development opportunities within the company
        • An international team of highly motivated colleagues within a dynamic startup company
        • Working in an open corporate culture of flat hierarchies and short decision-making paths
        • A state-of-the-art workplace

Keywords: ngena, Denver , ServiceNow Designer Developer - P211243/P211244/P211245/P211246, IT / Software / Systems , Denver, Colorado

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