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Technical Support Specialist

Company: Brooksource
Location: Englewood
Posted on: June 25, 2022

Job Description:

Technical Support Specialist Hybrid (Englewood, CO)$28/hr (or DOE)OVERVIEWYour primary responsibility will be managing and resolving Tier 2 support desk issues for enterprise advertising platforms. You will will collaborate with internal and external application support, systems infrastructure, security, network, and service desk departments to deliver the best Linear & Digital Advertising sales tool experience to the enterprise and end users.You will conduct proof of concepts and evaluation of support management tools and will research and develop new procedures and documentation that streamline operational processes. QUALIFICATIONS
--- Bachelor's or related degree
--- 6 months - 1+ year of experience in a technology, business, or product discipline
--- Excitement to quickly learn a product environment through the lens of QA to quickly grow into a product or technology specialistWHAT'S IN IT FOR YOU? You will have the ability to work in a role that involves supporting a multitude of stakeholders. This involves providing a high level of customer support to both internal platform owners and external technology/analytics vendors. The smooth facilitation of communication will allow you to hone professional development, and quickly learn technology/product through the lens of this support role.ABOUT EIGHT ELEVEN: At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Keywords: Brooksource, Denver , Technical Support Specialist, IT / Software / Systems , Englewood, Colorado

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