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Q3 Software Engineer

Company: Salesforce.com, Inc
Location: Denver
Posted on: November 22, 2021

Job Description:

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._**Job Category**Products and Technology**Job Details****What problem are we trying to solve?****We have a lot of internal teams trying to build on Flow.** **The number of partner teams (https://docs.google.com/spreadsheets/d/1IbMhsMyW6iRrvpJXM2fD\_A5tTayBNXZHPYypQhs70Lk/edit#gid=680494531)** **will only increase in the future as other teams are getting more/better awareness of Flow capability. Currently several senior leads on the Automation Platform team are engaged in discussions with various partner teams to review their design, and help with any questions they might have on Flow. However, we do not have anybody whose responsibility is to follow up on these teams to ensure correct implementation and testing are done.****We need to get more customer centric Flow testing done. A lot of our automation is based on simple Flows/Processes, due to which sometimes we miss regressions.****How should we solve that?****We need an engineer whose job description is to look into real life customer flows and incorporate them into our testing/automation**+ **an engineer who oversees this and ensures right implementation and testing are done for features in Flow;**+ **enable partner teams with Flow knowledge**+ **an engineer who wears different hats each day, focusing on quality and integrating tools, services and automation into our team's development experience.**+ **An engineer who is passionate in gathering customer-related data that helps drive our testing and general feature development direction****Automation Platform Cloud Q3 Job Description**+ **Provide production visibility to the engineering and product teams by building and maintaining tools/services that process metrics**+ **Gather requirements from partner teams and work with the lead engineers on Flow to come up with an** **engagement plan (https://docs.google.com/document/d/1IoA9e2YJt9CRH8mF79szfvjFnXOrBHBYgew\_zEvviBo/edit)**+ **Provide a** **master checklist (https://docs.google.com/spreadsheets/d/1jzmwlT0hKFqEwk7liqSjB0a8PACdbxWhOl8ZDq8HBzo/edit#gid=323717478)** **for** **design and testing consideration (https://docs.google.com/spreadsheets/d/1OyF3oFhb03gH-5S5I4NonOyWzp1M32ZNX3Hqhlq1CH0/edit#gid=0)**+ **Review the partner team's test plan and automation**+ **Provide a test framework for integration testing**+ **Pair test/blitz with the partner teams**+ **Sign off on Flow for partner team's feature**+ **Attend Automation Platform Office Hours and follow up on questions/requests**+ **Work with Q3 teams on other Clouds to ensure end to end testing/customer centric testing on Flow is done. Work with PMs to create relevant scenarios for each Cloud.**+ **Provide automated Flow/IoT smoke tests to run in Production (leveraging Sales Cloud Q3's production test framework and/or Kaiju).**+ **Actively engage with MVP's to get their feedback on the product from customer experience and quality perspective**+ **Influence the roadmap based on customer knowledge**+ **Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available.****Desired Skills (Omnistudio)**+ **Experience with Omniscripts, DataRaptors and Integration Procedures (and Flex Cards) is a big plus**+ **Familiar with JSON data format**+ **The basic representation of omniscripts, dataraptors and integration procedures is in the form of a JSON object**+ **This is also visible to the designer while building such business processes (workflows)**+ **Understanding of Apex**+ **OmniStudio has support for calling out onto Apex.**+ **This is one of the areas that allows customers to quickly customize certain process or workflows that is not inherently supported by the product**+ **An obvious area where performance may be a factor**+ **Java development experience**+ **The off platform test automation tool/system built by Vlocity is written in Java**+ **This is with the assumption that the automation tool can be "inherited" by Q3 and/or Q4**_For Colorado-based roles: Minimum annual salary of $110,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:_ _https://www.getsalesforcebenefits.com/_**Accommodations**If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .**Posting Statement**At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce.com, Inc, Denver , Q3 Software Engineer, IT / Software / Systems , Denver, Colorado

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