Systems Engineer III - Planning and Implementation
Company: SPECTRUM
Location: Franktown
Posted on: May 4, 2021
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Job Description:
JOB SCOPE The Planning and Implementation Engineer is
responsible for effective installation/configuration, provisioning,
operations, monitoring, and maintenance of the legacy video back
office systems and set-top client which include hardware, software
and other related infrastructure to support video applications. The
individual will support multiple teams which include development,
engineering and lab teams and will provide technical support to
enable continuing innovation within the video back office and
clients infrastructure. This team provides 24x7 support for the
Video Operations department. DUTIES AND RESPONSIBILITIES Effective
installation/configuration, provisioning, operations, monitoring,
and maintenance of systems related to video applications
Troubleshooting set-top boxes. (ODN, Passport, & SARA)
Troubleshooting back-office issues for Passport and Mystro
environments at a Tier IV level. Troubleshooting client issues on
the SARA, Passport and ODN clients. Resolving production issues
escalated to the team Author, and Peer-Review MOPs Working with
Implementation teams on various projects/initiatives as well as
training. Lead team initiatives and mentor other team members
Responsible for effective installation/configuration, provisioning,
operations, monitoring, and maintenance of back-office systems and
set-top clients which include hardware, software and other related
infrastructure to support video applications Identifying and
correcting monitoring and alerting gaps to prevent outage
Collaborate on and create automation to improve implementation
processes Maintain accurate record keeping of system architecture
Perform change work under Change Management guidelines Provide 24x7
triage support by way of on-call rotation Occasionally work nights
and/or weekends. BASIC / MINIMUM QUALIFICATIONS Bachelor's degree
in Computer Science, Engineering or related field, and/or
equivalent work experience. Minimum five (5) years of engineering
work experience. Minimum three (3) years of experience with Unix
and Linux operating systems. Minimum three (3) years of experience
in deployment troubleshooting, and providing administration
ADDITIONAL JOB QUALIFICATIONS Expert understanding of VOD asset
end-end workflow Experience working with Cisco, or Motorola DAC
digital video controller systems, along with associated
technologies required for delivery of video Experience with hands
on operations support, performing video devices or systems
upgrades, and break/fix activities Experience with OCAP Set-top Box
application Expert understanding of Systems Video Backoffice
systems and STB interoperability. Intermediate to advanced IP
networking knowledge, TCP/IP protocols, Routing, Switching, SNMP,
ARP etc. PREFERRED QUALIFICATIONS Telecommunication and / or cable
industry experience Knowledge of Spunk monitoring and alarm
configuration. Infrastructure knowledge (AWS, Google Cloud,
ElasticCloud, OpenStack) Salaries depend on geography, experience,
and education; negotiations begin at $64500 For more information on
Spectrum--s benefits, please click here .
Keywords: SPECTRUM, Denver , Systems Engineer III - Planning and Implementation, IT / Software / Systems , Franktown, Colorado
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