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WiFi Product Manager - SMB

Company: SPECTRUM
Location: Denver
Posted on: May 4, 2021

Job Description:

Company Overview: Charter Communications is America--s fastest growing TV, internet and voice company. We--re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter--s business strategy and it--s the philosophy that guides our 90,000 employees. JOB SUMMARY The Product Development Manager will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will report to the Director of Product Management but will operate in a highly matrixed environment with numerous key stakeholders. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position. Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation. Develop communication plan for stakeholders and process participants. Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture. Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy. Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services Aptitude and eagerness to learn from a new environment and make an impact quickly Ability to manage and foster change Ability to lead large, cross-functional teams in order to achieve business goals and results Ability to listen to multiple points of view and synthesize against goals for recommendations Ability to plan, prioritize and organize effectively and independently Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to analyze and interpret data and synthesize recommendations Ability to communicate with all levels of management and company personnel Ability to communicate orally and in writing in a clear and straightforward manner Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Proficiency with Word, Excel, PowerPoint Good organizational and office management skills Excellent cognitive and communication skills Excellent analytical skills Strong business sense and sense of urgency to achieve business results Education Undergraduate degree required MBA preferred, but not required Prefer technical degree related to the telecommunications field or operational/process optimization Related Work Experience Number of Years Product Development Process 3-5 Related industry experience (Cable, Telecommunications, Software/Online Services) 3-5 WORKING CONDITIONS Office environment Limited Travel Salaries depend on geography, experience, and education; negotiations begin at $72200 For more information on Spectrum--s benefits, please click here .

Keywords: SPECTRUM, Denver , WiFi Product Manager - SMB, IT / Software / Systems , Denver, Colorado

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