Operations Analyst - $37,000/year
Location: Englewood
Posted on: April 8, 2021
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Job Description:
Are you looking for a chance to join a successful company with
great training ? while helping homeowners or lenders who are having
their homes appraised?
As a Operations Analyst Representative, you will be providing
5-star customer service, scheduling appointments, and providing
call back requests by telephone in our Meridian call center. You
may also escalate calls to higher tiers/other departments when
required. If you have a knack for making people feel well-served
and cared for no matter what the issue, this is the right path for
you!
You will be the consummate problem solver, answering customer calls
according to established procedure. You must maintain an excellent
working
knowledge of company products and services and be able to read the
materials to ensure that you are giving the correct information. If
you enjoy assisting customers and fellow employees in a friendly,
efficient and professional manner with room to grow, this role as a
Operations Analyst Representative is great for you.
* Two years of phone and/or customer-facing experience with
demonstrated ability to provide solutions according to professional
standards
* Good written and verbal communication skills, especially
listening and problem solving
* General knowledge of computer systems and multi-line
telephones
**** Banking/Mortgage experience preferred
If your passion is helping people and you are excited about working
in a social, casual call center environment with great folks like
yourself, send us your resume today. The next step in your career
is waiting. Apply today. We are an equal employment opportunity
employer and will consider all qualified candidates without regard
to disability or protected veteran status.
Keywords: , Denver , Operations Analyst - $37,000/year, IT / Software / Systems , Englewood, Colorado
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