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Technical Support Engineer (Linux and Windows)

Company: ClientSolv Inc.
Location: Denver
Posted on: February 24, 2021

Job Description:

Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking a Technical Support professional with Linux and Windows support experience for a full time/ direct hire role in Denver, CO. In this role, you will be assisting customers with their IT services, to include: networking, security, applications, OS (Linux with some Windows), storage/backup, and virtual servers (possibly some cloud). Additional responsibilities include:

  • Leads in the identification of critical functions for IT infrastructure and support
  • Defines and documents contingency and disaster recovery procedures.
  • Creates and tests plans for operating in a remote back-up environment.
  • Performs Technical Support at the Tier II/Tier III level
  • Assist in resolution with escalations
  • Provide remote support for a myriad of Technical Support requests
  • Provide training to clients in the use of system and applications as related to IT Qualifications

    Associate's Degree/College Diploma in Information Technology or equivalent work experience.

    Four Years Of Experience In The Following Areas
    • IT Technologies such as Windows, Linux, storage, software development practices, databases practices, VMware, Veeam.
    • Hardware technologies, such as Enterprise network switching, NAS DAS SAN storage solutions, Wireless networking, Firewalls.
    • Operating, testing, planning, configuring, installing, troubleshooting
    • Experience with ticketing systems- Connectwise preferred
    • Knowledge in LEAN methodologies
    • Knowledge of Agile methodologies
    • Knowledge in data analysis and interest in analytical work

      Additional Information

      This role offers flexibility, a good work life balance, benefits (once full time), and employee perks such as: vacation account funding and paid gym membership. This role will be onsite in Denver, CO (near Cherry Creek) and will be a full time/direct hire.

Keywords: ClientSolv Inc., Denver , Technical Support Engineer (Linux and Windows), IT / Software / Systems , Denver, Colorado

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