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Technical Support Engineer (Linux and Windows)

Company: ClientSolv Inc.
Location: Denver
Posted on: February 24, 2021

Job Description:

Company DescriptionClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.Job DescriptionWe are seeking a Technical Support professional with Linux and Windows support experience for a full time/ direct hire role in Denver, CO. In this role, you will be assisting customers with their IT services, to include: networking, security, applications, OS (Linux with some Windows), storage/backup, and virtual servers (possibly some cloud). Additional responsibilities include:* Leads in the identification of critical functions for IT infrastructure and support* Defines and documents contingency and disaster recovery procedures.* Creates and tests plans for operating in a remote back-up environment.* Performs Technical Support at the Tier II/Tier III level* Assist in resolution with escalations* Provide remote support for a myriad of Technical Support requests* Provide training to clients in the use of system and applications as related to ITQualificationsAssociate's Degree/College Diploma in Information Technology or equivalent work experience.Four Years Of Experience In The Following Areas* IT Technologies such as Windows, Linux, storage, software development practices, databases practices, VMware, Veeam.* Hardware technologies, such as Enterprise network switching, NAS DAS SAN storage solutions, Wireless networking, Firewalls.* Operating, testing, planning, configuring, installing, troubleshooting* Experience with ticketing systems- Connectwise preferred* Knowledge in LEAN methodologies* Knowledge of Agile methodologies* Knowledge in data analysis and interest in analytical workAdditional InformationThis role offers flexibility, a good work life balance, benefits (once full time), and employee perks such as: vacation account funding and paid gym membership. This role will be onsite in Denver, CO (near Cherry Creek) and will be a full time/direct hire.

Keywords: ClientSolv Inc., Denver , Technical Support Engineer (Linux and Windows), IT / Software / Systems , Denver, Colorado

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