Principal, Technical Program Manger - Flex
Company: Twilio
Location: Denver
Posted on: February 22, 2021
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Job Description:
Principal, Technical Program Manger - Flex Twilio is growing
rapidly and seeking a Principal Technical Program Manager (TPM) for
Flex who is passionate about technical operations, business
operations and the resulting customer experience. Flex, the first
fully programmable cloud contact center, is a platform product that
integrates both native Twilio services as well as serving up a
pluggable infrastructure that allows partners and customers to
extend and customize the platform for their unique needs. This is
an opportunity to be a key leader in the evaluation and execution
of organic and inorganic growth opportunities for Twilio globally.
This role is for a well rounded individual to lead the BU's
business and technical operations, including establishing
cross-functional cadence, leading quality improvement and
operational excellence initiatives, leading technical integrations,
all through depth and breadth in process development & and in data
analytics. This is a new role for the Flex BU and presents an
opportunity for the right candidate to build out first class
operations that set Flex and Twilio apart. Who? Twilio is looking
for a Principal TPM who lives Twilio Magic and has a demonstrated
track record of leading the BU's business and technical operations
and projects. They also have:
-- Will you now or in the future require sponsorship for employment
visa status (e.g., H-1B visa status)? --*
-- Include a link to an application (or two!) that you've built
using Twilio. Bonus points for pointing out bugs or things that
annoyed you/could be better about the platform.
By clicking the "Acknowledge" button, you acknowledge that Twilio
processes data in the United States in accordance with the Twilio
Employee Privacy Policy. --*
https://www.twilio.com/legal/employee-privacy Acknowledge
Please click all that apply Please indicate whether you are either
a citizen or lawful permanent resident of any of the following
countries: Cuba, Iran, North Korea, Syria or Sudan. --*
-- Twilio is proud to be an equal opportunity employer Twilio is
proud to be an Equal Employment Opportunity employer. We do not
discriminate based upon race, religion, color, national origin, sex
(including pregnancy, childbirth, reproductive health decisions, or
related medical conditions), sexual orientation, gender identity,
gender expression, age, status as a protected veteran, status as an
individual with a disability, genetic information, political views
or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with criminal histories,
consistent with applicable federal, state and local law.
Additionally, Twilio participates in the E-Verify program in
certain locations, as required by law. Twilio is committed to
providing reasonable accommodations for qualified individuals with
disabilities and disabled veterans in our job application
procedures. If you need assistance or an accommodation due to a
disability, you may contact us at accommodation@twilio.com USA -
Self-Identification of Demographic Information Twilio invites you
to self-identify your personal demographic information to help
continue our mission to foster inclusivity and diversity in our
workplace. In keeping with the Twilio Magic, our values set the
foundation for how we act, how we make decisions and how we win.
These values shape our work culture and demonstrate our dedication
to ensuring everyone is welcomed and supported. We invite you to
self-identify your gender, race and ethnicity, sexual orientation,
gender identity, and veteran status. Completing this survey is
voluntary and you may select "Decline to Disclose", but we hope you
choose to participate. Your responses to this survey will also help
Twilio live up to our commitment to build inclusive teams that
reflect the communities we serve. Responding is completely optional
and voluntary and does not affect your standing as a candidate.
Whatever your decision, it will not be used for the purposes of any
employment decision. However, we do hope that you will participate
because your responses help us measure the effectiveness of our
outreach and recruitment. Any information you do provide is
anonymized and stored separately from your application in a
confidential file, and the information cannot be viewed by your
interview team or hiring manager at any time. We hope you will join
us in our commitment and enthusiasm for making Twilio a place where
everyone belongs! Voluntary Self-Identification of Gender *
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White
Two or More Races
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Voluntary Self-Identification of Veteran Status *
I am not a U.S. Veteran
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Voluntary Self-Identification of Gender Identity *
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Keywords: Twilio, Denver , Principal, Technical Program Manger - Flex, IT / Software / Systems , Denver, Colorado
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