HR Operations Supervisor
Company: DISH
Location: Englewood
Posted on: September 30, 2024
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Job Description:
Company Summary
DISH, an EchoStar company, has been reimagining the future of
connectivity for more than 40 years. Our business reach spans
satellite television service, live-streaming and on-demand
programming, smart home installation services, mobile plans and
products and now we are building America's First Smart
Network---.Today, our brands include EchoStar, Hughes, DISH TV,
Sling TV, Boost Mobile and Gen Mobile. -
Department Summary
Our Human Resources teams partner with the innovators driving
DISH's unique brand of creative ambition. From identifying and
developing the company's deep pool of talent to negotiating the
evolving legal landscape, our employees across HR bring their own
kind of invention to effect positive change across the company and
their own careers.
Job Duties and Responsibilities
As the HR Operations Supervisor at DISH, you will lead a team to
enhance the employee experience by elevating HR Operations to new
standards of excellence. Your role includes overseeing a team that
handles inquiries on DISH guidelines, benefits, leaves,
immigration, HRIS, and retirement plans, while providing clear
escalation paths and expectations. -You will harmonize HR processes
to ensure a consistent experience, collaborate with Centers of
Excellence (COEs) to drive process improvements, and resolve
complex challenges to enhance efficiency and employee satisfaction.
-Key Responsibilities:Deliver Support for Moments that Matter:
Handle employee interactions related to benefits, immigration, and
accommodations with care, empathy, and professionalism; every
touchpoint will reflect your commitment to enhancing the employee
experience.Collaborate & Ensure Compliance: Partner with
cross-functional teams to streamline HR processes and ensure
adherence to federal, state, and local regulations; your work will
harmonize operations and drive compliance across the
organizationLead with Passion: Guide, mentor, and energize a team
of HR Operations Associates; your dynamic leadership will empower
them to deliver outstanding service, significantly boosting
employee satisfaction and driving team successDrive Excellence:
Conduct one-on-one check-ins, monthly quality reviews, and
performance evaluations to foster team growth and deliver
outstanding service; your proactive approach will drive both
individual and team successCreate a Culture of Continuous
Improvement: Develop personalized growth plans and encourage
innovation within your team; always seek ways to refine processes
and leverage technology to enhance the HR journey for
employeesElevate the Employee Experience: Act as a subject matter
expert for complex HR inquiries and cases; your guidance will
ensure that employees feel heard, respected, and well-supported
throughout their HR interactionsFoster Seamless Communication:
Organize and lead team meetings to keep everyone aligned and
informed; continuously refine HR processes to ensure they meet the
evolving needs of the organization and its employees -Who You
Are:Empathetic Leader: You're passionate about supporting employees
through significant life transitions and leading your team with
compassion and precisionProcess Innovator: You excel at creating
and optimizing processes that balance compliance and efficiency,
always with a focus on enhancing the employee journeyMaster
Collaborator: You thrive in a collaborative environment, working
seamlessly with business leaders and HR teams to ensure a smooth
and effective HR experienceData-Driven Problem Solver: You leverage
data to make informed decisions, identify opportunities for
improvement, and create development plans that enhance team
performance and employee satisfactionTech-Savvy: Proficient in HRIS
systems, leave management platforms, Google Suite, and Microsoft
Office, you ensure a modern and efficient workflow
Skills, Experience and Requirements
Education and Experience:A Bachelor's degree in Human Resources,
Business Administration, or a related fieldAt least 2 years of
experience in HR Operations, Shared Services, or a related customer
service role, with a proven track record of managing various HR
functions and successfully leading and mentoring a team of 5-10
employees -Skills and Qualifications:Demonstrated experience
navigating HR systems and processes in a fast-paced environment,
coupled with exceptional facilitation, presentation, and
communication skillsA strong commitment to maintaining
confidentiality and handling sensitive information with the utmost
care -Reports to:Manager, HR Operations
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending
accounts, HSA, a 401(k) Plan with company match, ESPP, career
opportunities and a flexible time away plan. All benefits can be
viewed here: . -The base pay range shown is a guideline. Individual
total compensation will vary based on factors such as
qualifications, skill level and competencies; compensation is based
on the role's location and is subject to change based on work
location. Candidates need to successfully complete a pre-employment
screen, which may include a drug test and DMV check. -This will be
posted for a minimum of 3 days or until the position is filled.
Keywords: DISH, Denver , HR Operations Supervisor, Human Resources , Englewood, Colorado
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