Customer Support - $15.50/hr
Company: Bright Horizons
Location: Ward
Posted on: April 10, 2021
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Job Description:
Do you enjoy "wowing" the customer with exceptional service? At
Bright Horizons--, we do work that matters. Join our team as a
Customer Care Specialist! Schedule: Shifts are available 6;00 am
through 8:00 pm Monday to Sunday. Shifts will include one weekend
day. There will be mandatory 2 weeks in-office training. What does
a Customer Care Specialist do? ---Handle incoming and outgoing
calls that may include taking/confirming reservations, scheduling
customer appointments, or researching the status on their education
needs. ---Educate customers on Bright Horizons' services programs,
policies, and procedures ---Respond to customer inquiries assessing
their childcare needs ---Assist customers and provide follow up
communication on the phone and/or through e-mail communication by
troubleshooting, researching, and finding resolutions that meet
their immediate needs. Requirements: ---High school diploma or
equivalent Preferred Requirements: ---1-year customer service, help
desk, and/or comprehensive call center knowledge ---Excellent
written and verbal communication ---Exceptional organizational and
time management skills This role has the following employment
benefits: Health Care Retirement Sick LeaveVacation Paid Holidays
Disability Insurance Life Insurance Tuition Reimbursement The
compensation for this role is $15.50 PandoLogic. Category: Customer
Service, Keywords: Customer Service Representative
Keywords: Bright Horizons, Denver , Customer Support - $15.50/hr, Human Resources , Ward, Colorado
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