Customer Care Specialist Back Up Care - $15.50/hr

Company: Bright Horizons
Location: Lafayette
Posted on: April 9, 2021

Job Description:

Do you enjoy -------wowing----- the customer with exceptional service? At Bright Horizons --, we do work that matters. Join our team as a Customer Care Specialist! Schedule: Shifts are available 6;00 am through 8:00 pm Monday to Sunday. Shifts will include one weekend day. There will be mandatory 2 weeks in-office training.What does a Customer Care Specialist do?-------Handle incoming and outgoing calls that may include taking/confirming reservations, scheduling customer appointments, or researching the status on their education needs. -------Educate customers on Bright Horizons-------- services programs, policies, and procedures -------Respond to customer inquiries assessing their childcare needs -------Assist customers and provide follow up communication on the phone and/or through e-mail communication by troubleshooting, researching, and finding resolutions that meet their immediate needs. Requirements: -------High school diploma or equivalent Preferred Requirements:-------1-year customer service, help desk, and/or comprehensive call center knowledge -------Excellent written and verbal communication -------Exceptional organizational and time management skillsThis role has the following employment benefits:

• Health Care
• Retirement
• Sick Leave
• Vacation
• Paid Holidays
• Disability Insurance
• Life Insurance
• Tuition Reimbursement The compensation for this role is $15.50PandoLogic. Keywords: Customer Service Representative, Location: Lafayette, CO - 80026

Keywords: Bright Horizons, Denver , Customer Care Specialist Back Up Care - $15.50/hr, Human Resources , Lafayette, Colorado