Customer Support - $15.50/hr
Company: Bright Horizons
Location: Erie
Posted on: April 9, 2021
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Job Description:
Do you enjoy -------wowing----- the customer with exceptional
service? At Bright Horizons --, we do work that matters. Join our
team as a Customer Care Specialist! Schedule: Shifts are available
6;00 am through 8:00 pm Monday to Sunday. Shifts will include one
weekend day. There will be mandatory 2 weeks in-office
training.What does a Customer Care Specialist do?-------Handle
incoming and outgoing calls that may include taking/confirming
reservations, scheduling customer appointments, or researching the
status on their education needs. -------Educate customers on Bright
Horizons-------- services programs, policies, and procedures
-------Respond to customer inquiries assessing their childcare
needs -------Assist customers and provide follow up communication
on the phone and/or through e-mail communication by
troubleshooting, researching, and finding resolutions that meet
their immediate needs. Requirements: -------High school diploma or
equivalent Preferred Requirements:-------1-year customer service,
help desk, and/or comprehensive call center knowledge
-------Excellent written and verbal communication
-------Exceptional organizational and time management skillsThis
role has the following employment benefits:
Keywords: Bright Horizons, Denver , Customer Support - $15.50/hr, Human Resources , Erie, Colorado
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