Customer Care Specialist Back Up Care - $15.50/hr
Company: Bright Horizons
Posted on: April 8, 2021
Do you enjoy "wowing" the customer with exceptional service? At
Bright Horizons--, we do work that matters. Join our team as a
Customer Care Specialist!
Schedule: Shifts are available 6;00 am through 8:00 pm Monday to
Sunday. Shifts will include one weekend day. There will be
mandatory 2 weeks in-office training.
What does a Customer Care Specialist do? ---Handle incoming and
outgoing calls that may include taking/confirming reservations,
scheduling customer appointments, or researching the status on
their education needs. ---Educate customers on Bright Horizons'
services programs, policies, and procedures ---Respond to customer
inquiries assessing their childcare needs ---Assist customers and
provide follow up communication on the phone and/or through e-mail
communication by troubleshooting, researching, and finding
resolutions that meet their immediate needs.
Requirements: ---High school diploma or equivalent
Preferred Requirements: ---1-year customer service, help desk,
and/or comprehensive call center knowledge ---Excellent written and
verbal communication ---Exceptional organizational and time
This role has the following employment benefits: Health Care
Retirement Sick LeaveVacation Paid Holidays Disability Insurance
Life Insurance Tuition Reimbursement
The compensation for this role is $15.50 PandoLogic.Category:
Customer Service, Keywords: Customer Service Representative
Keywords: Bright Horizons, Denver , Customer Care Specialist Back Up Care - $15.50/hr, Human Resources , Denver, Colorado
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