DenverRecruiter
the smart solution for Denver jobs

Store Manager

Company: Natural Grocers
Location: Denver
Posted on: April 19, 2019

Job Description:

OverviewDenver JOB FAIR

4/11 10 am - 4pm4500 E Alameda Ave. Denver18+ Bring your resume Medical, Dental, Vision Insurances Discount up to 30% + Vitamin Bucks Closed 6 Major HolidaysText GROW to 97211

Job Summary

The Store Manager is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff.ResponsibilitiesKey responsibilities include the following essential functions, but are not limited to:


  • Customers are greeted and serviced per company standards of World Class customer service and staff are also trained on how to give exemplary customer service.
  • All company managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.
  • Managers are expected to show the highest level of respect and integrity in their day-to-day actions with employees, customers, vendors and outside contacts.
  • Customer complaints are handled appropriately and per company policy.
  • The store is inviting and shopable.
  • Products customers want to buy are in-stock.
  • Special orders are handled appropriately and per company policy.
  • Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
  • Training staff on how to give exemplary customer service and ensuring staff is held accountable.
  • Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.
  • The Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in:
  • Store and department sales and Sales per Labor Hour Ratio
  • Average Ticket, Customer Count, Cost of Goods Sold for Produce and EBITDA
  • Ensures product is ordered from the correct vendors in order to receive the correct discount and maintain margins.
  • Ensures perishables are rotated and stocked per company standards.
  • Mark-downs are managed per company standards.
  • Viewing the store as a whole and assisting customers in all areas of the store.
  • Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.
  • Store personnel are trained, assigned tasks, and held accountable to accomplishing tasks.
  • Master and daily schedules are accurate, complete and meet store needs. Schedules are posted in a timely manner.
  • Tasks are assigned on a daily basis using company tasks sheets and monitored appropriately.
  • Partners with department managers to share staff to accomplish tasks as needed on a daily basis.
  • Trains and monitors the staff to ensure that they view the store as a whole and be prepared to assist customers in all areas.
  • Partners with department managers to cross-train staff to accomplish all needed tasks.
  • Partners with staff to ensure adequate product knowledge to meet customers' needs.
  • Completes and conducts all store staff performance evaluations with input from the department managers. Grants wage increases when appropriate in accordance with company standards.
  • Interviews and hires for store needs with input from department managers.
  • Addresses all performance and/or disciplinary issues appropriately and in a timely manner with the assistance of Human Resources.
  • Maintains clear and direct communication with store staff. This includes conducting monthly staff meetings and posting company information and announcements.
  • Responsible for ensuring safety guidelines are followed at all times.
  • Ensures that all Unitime edits are made in a timely manner.
  • Proactively hires, trains and develops store staff, department managers and Assistant Store Managers to move into future store management positions (at their own store and at other stores).
  • Effectively trains new store management in proper store and department operations.
  • He/she encourages staff to increase their nutritional and product knowledge and trains on new products and nutrition.
  • He/she answers (and ensures store staff answers) customer questions per company standards.
  • Monitors all departments and holds department managers accountable for store operational duties.
  • Successfully completes operational responsibilities (daily schedules, checklists, opening and closing store duties).
  • Ensures store paperwork and reports are completed in a timely manner (including Monthly Manager's Report).
  • Efficiently and accurately completes the DSR and Manager's Cash.
  • Communicates all issues with home office and ensures issues are resolved.
  • Maintains store appearance and cleanliness.
  • Responds quickly to all Dept. Manager calls when on duty and assists with coverage for lunches and breaks.
  • Work schedule is based on store needs which includes evenings and weekends. The Store Manager is typically scheduled for 45 hour per week; however, he/she is responsible for ensuring the store is properly covered which may require more hours.
  • Store Managers should be on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.
  • Supports decisions made by home office and listens to directions from home office, following through and correctly performing the job assigned.
  • Reads and follows communications (memos, faxes, emails) from home office.
  • Remains flexible to changing work demands in order to accomplish goals.

    Although this is a general outline of job responsibilities all employees are expected to be ''hands on'' and do whatever it takes to get the job done and make the company thrive.QualificationsEducation, Skills & Experience


    • High school diploma or GED
    • 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.
    • Able to manage changing priorities.
    • Ability to pass applicable food safety training courses and/or testing to obtain certifications as required by state and/or county law.
    • Maintain compliance by keeping food safety certifications up to date through continuing education and registered with the appropriate agency if applicable.
    • Possesses a sense of urgency in the completion of tasks and stay focused with the task at hand.
    • Possesses excellent customer service skills.
    • Is highly organized with great attention to detail and take direction and follow through.
    • Must be cashier trained.
    • Proficient in MS Word, Excel and Outlook

      This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Store Manager and/or other corporate managers that may not be listed in this job description.

Keywords: Natural Grocers, Denver , Store Manager, Hospitality & Tourism , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Local Delivery Driver #22930
Description: Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability. (more...)
Company: Airgas USA, LLC
Location: Greeley
Posted on: 04/20/2019

Bartender
Description: BARTENDER-PRIOR EXPERIENCE A MUSTSUMMARYThe Bartender serves food and beverage to restaurant guests in a timely fashion ensuring excellent service and guest satisfaction every time. Must be willing to (more...)
Company: HYATT House & HYATT Place Downtown Denver
Location: Denver
Posted on: 04/20/2019

Store Assistant, Full Time - La Salle - 80645 - La Salle - 80645
Description: Job DescriptionCircle K is a great place to work Here is why:We know that you can work anywhere. However, working at Circle K is the start of something great While you make it easy for our customers, (more...)
Company: Circle K Stores
Location: La Salle
Posted on: 04/20/2019


Retail Customer Service Associate
Description: Job Number: 1946471BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 035 : Heartland Address Line 1: 10161 S Parker Rd Address Line 2: Ste 100 City: Parker State: Colorado (more...)
Company: FedEx Office
Location: Parker
Posted on: 04/20/2019

Temporary Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Denver
Posted on: 04/20/2019

Temporary Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Boulder
Posted on: 04/20/2019

Delivery Driver (part or full time) with DoorDash - Make up to $23.0/h
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money br br Deliver food and other items from local merchants to hungry
Company: Doordash
Location: Franktown
Posted on: 04/20/2019

CDL Delivery Truck Driver (482)
Description: If you're a licensed CDL Driver looking to advance your career with a nationally established company, look no further. ABC Supply, America's largest wholesale distributor of exterior and interior building (more...)
Company: ABC Supply
Location: Denver
Posted on: 04/20/2019

Group Accounts Coordinator - Sheraton Denver Downtown Hotel - (190014T9)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International Inc.
Location: Denver
Posted on: 04/20/2019

Customer Sales & Service Reps $18.00 Base Pay Per Appt
Description: Customer Sales Service Reps br br Looking for work We are looking to fill customer service focused sales rep positions right away. Basic responsibilities include working with customers one on one, (more...)
Company: Vector Marketing
Location: Fort Collins
Posted on: 04/20/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds