DenverRecruiter
the smart solution for Denver jobs

Customer Service (Remote)

Company: Mommy Jobs Online
Location: Castle Rock
Posted on: January 11, 2019

Job Description:

Seasonal Partner Services Representative (Remote) Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with ecommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet ecommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr.) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply to Become a CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLLISAS on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Denver , Customer Service (Remote), Hospitality & Tourism , Castle Rock, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


School Cook for Child Care
Description: School Cook for Child Care Description: Hourly pay rate: 13.50 per hourSchedule: Full time, Monday through Friday, Hours: 7 am to 4 pmResponsibilities include:Assist with delivering high quality, nutritious (more...)
Company: Mile High Montessori Early Learning Centers
Location: Denver
Posted on: 01/17/2019

Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Henderson
Posted on: 01/17/2019

Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Greeley
Posted on: 01/17/2019


Team Lead Cook Tournant - Mountain Dining - Winter Seasonal - Breckenr
Description: Team Lead Cook Tournant - Mountain Dining - Winter Seasonal - Breckenr Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and (more...)
Company: Vail Resorts
Location: Arvada
Posted on: 01/17/2019

Retail Sales Professional
Description: OverviewThis is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, (more...)
Company: Sleep Number Corporation
Location: Littleton
Posted on: 01/17/2019

Restaurant Team Member - Crew (6 - Youngfield)
Description: Restaurant Team Member - Crew 6 - Youngfield 19002115 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, but (more...)
Company: Chipotle Mexican Grill
Location: Wheat Ridge
Posted on: 01/17/2019

Tax Professional
Description: Tax Professional Seeking experienced seasonal Tax Preparers who want to build their book of business and advance their tax knowledge to join our network of professionals, serving clients with diverse (more...)
Company: H&R BLOCK
Location: Fort Collins
Posted on: 01/17/2019

Shopper - Delivery Driver (Car Required)
Description: Shopper - Delivery Driver Car Required Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend (more...)
Company: Instacart
Location: Erie
Posted on: 01/17/2019

School Cook for Child Care
Description: Description: Hourly pay rate: 13.50 per hourSchedule: Full time, Monday through Friday, Hours: 7 am to 4 pmResponsibilities include: ul li Assist with delivering high quality, nutritious food-service (more...)
Company: Mile High Montessori Early Learning Centers
Location: Denver
Posted on: 01/17/2019

Server
Description: Restaurant Team Member - Crew 189 - Dry Creek 1 19002007 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Littleton
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds