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Customer Service Receptionist

Company: Estrella Home Health
Location: Denver
Posted on: December 7, 2018

Job Description:

Job Description Estrella Health is a growing home health care agency serving individuals with disabilities in Colorado as well as Arizona. We are looking to add a full time Reception and Customer Service Representative in our Denver office. The Receptionist and Customer Service role supports the organization through the preparation, coordination and strong customer service skills.Some of the duties involved are:

  • Positive Welcoming attitude displayed visually and over the phone
  • learning the structure of the organization and be able to immediately recognize the proper person to triage to
  • Assist clerically in HR, Payroll, Medical Records, Clinical, etc. as needed
  • Tracking, predicting need, and ordering medical and office supplies
  • Liaison between community partners, departments, staff and clientsSome of the things we are looking for in a potential candidate:
    • Excellent Customer Service Skills
    • Experience handling large call volume
    • Microsoft office skills, Intermediate to advanced
    • Strong attention to detail
    • Strong work ethic
    • Desire to grow within the organization
    • Flexibility
    • Professional communication
    • Willingness to go above and beyond to assist patients, employees, and community partnersSome Bonus skills we are looking for:
      • Home health experience
      • Bilingual in English and Spanish
      • ADP experience
      • Careficient, or other EMR systemsEstrella offers employees:
        • Competitive pay rates
        • Paid time off
        • Paid holidays
        • Bonuses
        • Shortened work week ( office closes at 2 p.m. on Friday!)
        • Casual, fun work environment
        • Opportunities for growth
        • 401k (2019)
        • Health, dental, vision, and supplementary insurances If you feel you may be the right candidate for this position, please send us your resume or contact us with any questions. Please feel free to visit our website www.estrellahomehealth.comHope to hear from you soon,Chris LauerDirector of Human ResourcesCompany Description“Estrella” means Star in Spanish. The goal of Estrella Home Health Care is to make every patient our shining star. No matter where you call home, let us keep you there. We would welcome the opportunity to earn your trust and deliver you the best service in the community. You or your loved one deserve to have all the comforts of home – and that’s exactly where we’ll care for them. Estrella Home Health Care is certified and licensed under Medicare and Medicaid, and we have extensive experience working with people with disabilities. Services are provided without regard to age, sex, religion, race, sexual orientation, political belief, physical diagnosis, handicap, or disability.Our GoalIt is our goal to improve the medical, physical, emotional, and spiritual wellness of our patients, and that is exactly what we do – every day. We work with children and adults and will hire family caregivers to provide the service. We offer the very best, compassionate care for our patients.Our MissionThe Mission of Estrella Home Health Care is to provide the highest quality of home-based care, personalized services which encourages patient independence, and offers an alternative to institutionalized care.

          Keywords: Estrella Home Health, Denver , Customer Service Receptionist, Hospitality & Tourism , Denver, Colorado

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