DenverRecruiter
the smart solution for Denver jobs

Customer Service (Remote)

Company: Mommy Jobs Online
Location: Byers
Posted on: November 8, 2018

Job Description:

Seasonal Partner Services Representative (Remote) Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with ecommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet ecommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr.) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply to Become a CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLLISAS on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Denver , Customer Service (Remote), Hospitality & Tourism , Byers, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Area Operations Manager
Description: AREA OPERATIONS SUPERVISOR FULL TIME JOB DESCRIPTION AND SUMMARY The Area Operations Supervisor has the responsibility for overseeing the delivery of service for multiple apartment communities within (more...)
Company: WastePoint, LLC
Location: Denver
Posted on: 11/21/2018

Front Desk Clerk (PM Shift) - Marriott Hotels (18002V7D)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Denver
Posted on: 11/21/2018

Postmates Delivery Driver (Make Your Own Schedule)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Castle Rock
Posted on: 11/21/2018


CDL-A Delivery Driver (Ault,CO)
Description: generous br benefits package br br 7,500 br Sign-on Bonus br br McLane Grocery Delivery Drivers transport grocery and foodservice
Company: McLane Company
Location: Ault
Posted on: 11/21/2018

Cook III (Prep Cook) - Restaurant Kitchen (Full-Time)-Gaylord Hotels(18002JI2)
Description: Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International
Location: Arvada
Posted on: 11/21/2018

Experienced CDL-A Delivery Truck Driver
Description: We are hiring CDL-A Drivers SYGMA provides delivery services for some of the largest food chains in the country. We are looking for Delivery Drivers
Company: The SYGMA Network
Location: Denver
Posted on: 11/21/2018

Housekeeper - Denver Marriott City Center (17000Y9T)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer (more...)
Company: Marriott
Location: Boulder
Posted on: 11/21/2018

Cashier / Barista
Description: Cashier / Barista The Opportunity Our Exciting Work Environment The Denver International Airport is the international gateway to the great Rocky Mountains. Delaware North Companies Travel Hospitality (more...)
Company: Delaware North
Location: Denver
Posted on: 11/21/2018

Postmates Delivery Driver (Supplement Your Income)
Description: Employer uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day.
Company: Postmates
Location: Littleton
Posted on: 11/21/2018

Bartender/Bistro Server PM - Courtyard Denver Tech Center (180029DX)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International Inc.
Location: Englewood
Posted on: 11/21/2018

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds