DenverRecruiter
the smart solution for Denver jobs

Front Desk Supervisor - Sheraton Denver Downtown Hotel (17002PN3)

Company: Marriott
Location: Denver
Posted on: April 11, 2018

Job Description:

Heres To Your Journey with Sheraton Sheraton is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Sheraton Denver Downtown Hotel located at 1550 Court Pl, Denver, CO 80202 is currently hiring a Front Desk Supervisor. Responsibilities include: Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=17002PN3 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, CO or local laws.

Keywords: Marriott, Denver, Front Desk Supervisor - Sheraton Denver Downtown Hotel (17002PN3), Hospitality & Tourism, Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Guest Service Representative- All Shifts - Denver Marriott West (18000BDM)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests (more...)
Company: Marriott International
Location: Denver
Posted on: 04/20/2018

INDEPENDENT CONTRACTOR CUSTOMER SERVICE AGENTS
Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
Company: Mommy Jobs Online
Location: Denver
Posted on: 04/20/2018

Local Class A or B Route Delivery Drivers
Description: Local Class A or B Route Delivery Drivers Good Pay with Time 1/2 for Over 40 hours Positions are in Denver, CO Please Call 877 788-2606 or Apply Below Join the Nation's Largest Manufacturer Distributor (more...)
Company: Reddy Ice
Location: Denver
Posted on: 04/20/2018


Customer Service Job
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Online
Location: Denver
Posted on: 04/20/2018

Breakfast/Lunch Restaurant Server - Denver Marriott West (17000PLH)
Description: Its a powerful feeling, to belong. Its inspiring people to do more than they thought they could. Its leading the way by rolling up your sleeves to accomplish a common goal. Its taking a passion and turning (more...)
Company: Marriot
Location: Golden
Posted on: 04/20/2018

In-Room Dining Expeditor - The Ritz-Carlton, Denver (18000YE8)
Description: In-Room Dining Expeditor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott
Location: Denver
Posted on: 04/20/2018

Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of
Company: O'Reilly Auto Parts
Location: Lakewood
Posted on: 04/20/2018

Restaurant Server - Westin Denver International Airport (180009HT)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Aurora
Posted on: 04/20/2018

Travel Reservation Booking
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 04/20/2018

Banquet Housekeeping Aide - Sheraton Denver Downtown Hotel (18000OA7)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Aurora
Posted on: 04/20/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds