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Customer Service Coordinator

Company: Applewood Plumbing Heating & Electric
Location: Denver
Posted on: February 15, 2018

Job Description:



Applewood Plumbing Heating & Electric has achieved the Denver Post's Top Workplace designation for 2012, 2013, 2014, 2016 and again for 2017! In addition to being named a Top Workplace, Applewood received special recognition as the company offering the best employee benefits in Denver. We are honored to have been recognized through survey results from our own employees in the areas of employee appreciation, leadership, values, ethics, pay, benefits and more. We have pride in our team and the skilled work we do.

Applewood has seen unprecedented growth over the past five years and is always interested in hearing from experienced professionals interested in working for the company. Applewood serves customers in the Denver metro area, Boulder, and Longmont. Applewood Plumbing Heating & Electric has a strong commitment to ethics and community. We have been providing safe, clean, courteous, and reliable services to homeowners since 1973.
Applewood Plumbing Heating and Electric is seeking talented and ambitious candidates who understand the importance of providing top-notch customer service to join our team as a Customer Service Coordinator. This is your opportunity to get your foot in the door at one of the best places to work in Denver. The primary responsibility of this role is to convert inbound inquiries to work orders. This position is also responsible for making outbound calls to a select group of our existing customers.

In this position, you will be:


  • Easing the concerns of customers when they call in with a plumbing, heating, cooling, or electrical issue
  • Using your creative thinking & team work skills to ensure all your customers are taken care of each day
  • Satisfied at the end of the day with the work you did, because you know you made someone s day better
  • Working in an upbeat, fast paced environment, where your high energetic personality will be appreciated and problem solving skills put to the test

    The right candidate will meet the following requirements:

    • Professional and empathetic phone demeanor
    • Outstanding communication, attention to detail, and organizational skills
    • Ability to handle customer requests efficiently and effectively
    • Solution oriented with the ability to remain patient and empathetic
    • Strong, applicable knowledge of Microsoft Office programs such as Outlook, Word and Excel
    • Must be able to pass a background check and drug screening
    • Available evenings and weekends

      About us:
      We offer GREAT pay and incredible benefits. Applewood employees receive 100% company paid medical coverage for the employee and their immediate family. Additional benefits include dental, vision, life, disability insurance, paid vacation, birthday holiday, and 401K with company matching. We offer a great work environment and are committed to hiring only the best!
      Remember the best time to find a GREAT job is when you have a good job!

      Keywords: Applewood Plumbing Heating & Electric, Denver, Customer Service Coordinator, Hospitality & Tourism, Denver, Colorado

      Click here to apply!

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