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Receiving Manager

Company: Transamerican Auto Parts
Location: Denver
Posted on: January 13, 2018

Job Description:

Job DescriptionReceiving ManagerTransamerican Auto Parts/4 Wheel Parts is looking for a Receiving Manager to join our team! The Receiving Manager will be responsible for leading and supervising all aspects of an inbound operation to ensure consistent high level service, quality, customer satisfaction, and compliance with company policies and procedures, and other regulatory guidelines. The Receiving Manager acts in accordance with our guiding principles and core values.This opportunity will be located at our Distribution Center in Denver, CO in the Greater Denver area.Key ResponsibilitiesResponsibilities and essential job functions include, but are not limited to the following:Performance

  • Leads and supervises the inbound receiving team to ensure that the staff physically and systemically receives and all inbound product, to include floor loaded containerized ocean freight, FTL, LTL, and small pack product in an accurate and timely manner;
  • Optimizes Lean Concepts and strategies resulting in increased efficiency and accuracy with demand fulfillment and outbound shipping;
  • Performs periodic Gap Analysis (monthly and as needed) to evaluate increased performance opportunities. Track and manage areas of improvements, maintaining a historical overview of accomplishments;
  • Performs at least one Kaizen event every quarter pertaining to Outbound Operations, quantifying results and improvements;
  • Improves dock to stock time from 24 hours to 16 hours within 90 days, and to 12 hours within 180 days. Continues to drive Dock to Stock time to under 8 hours;
  • Maintains situational awareness of product consolidation requirements, and takes appropriate action to consolidate product;
  • Works collaboratively with data teams to identify high velocity product and assigns appropriate put-away locations for slotting opportunities;
  • Increases international container processing of 4 containers per day (24 hour DTS) to 6 containers per day within 90 days, and, within 180 days, establishes stretch capacity capability of 8 containers per day;
  • Manages and optimizes a flex work force;
  • Manages, monitors and tracks overtime. Reduces % of OT to 7%, within 90 days, to 5% within 180 days and continue to reduce OT to a target of 3%. OT is not authorized unless approved by the DC Manager. A by name roster with expected activity to achieve during the OT period must be provided prior to expenditure of OT hours;
  • Coordinates and prioritizes standard and Urgent / Hot inbound delivery appointments and product receipt by communicating with sales channels and customers;
  • Ensures you are familiar with and your team is trained on the process for Over, Short and Damaged product receipt and reporting;
  • Maintains a Receiving Discrepancy Report;
  • Establishes specific area for “frustrated / quarantined product” pending resolution for receipt;
  • Maintains constant situational awareness of the status of the receiving dock. Be aware of any “frustrated cargo” and ensure action to resolve is being taken. Tours entire dock and put-away locations at least hourly;
  • Tracks and monitors receiving progress throughout the day. Advises leadership immediately when 24 Hour DTS is in jeopardy, after developing a get well plan of action. Shares the get well plan with leadership, ensuring to quantify and personnel and labor hour requirements to achieve required results;
  • Prior to end of day, review Delivery Scheduling tool to assess personnel and equipment resources necessary for next day support requirements. Develops a daily plan of action, determining resource requirements, based upon next day activity volumes;Continual Improvement
    • Maintains a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition. Walks the dock with the off-going shift manager, ensuring that the off- going team has emptied all trash cans, floor is swept, pallets are stowed neatly, all equipment is accounted for and equipment is in its correct location, and work area is in an acceptable appearance, neat and clean;
    • Reminds and reiterates the 5S culture within the facility. Ensures the dock is always in a high state of police, clean and organized. Ensures that the outside receiving docks are clean, swept and organized. Pallet storage area is neat and organized;
    • Be the subject matter expert (SME) in the use of the receiving modules in the company’s warehousing application;
    • Ensures all training materials, SOP’s and WI’s are printed and easily available in the work section for review by the team;
    • Implements and manages a receiving audit program;
    • Performs random audits on receiving functions, validating paperwork, and asking the team questions to confirm they are aware of their responsibilities;
    • Makes suggestions to leadership for changes and improvements to standard operating procedures, work instructions, and other documented training;
    • Works with senior management to develop plans and goals for the department;
    • Consistently reviews and evaluates processes for increased efficiency, cost savings, and performance;
    • Assesses staff;Personnel Resource Management
      • Manages email and train team to manage email. Checks Email every hour and respond as necessary. Provides accurate and timely response and feedback to customers on various inquiries via email and phone;
      • Plans and monitors daily staffing schedules, and adjusts schedules accordingly to ensure adequate staffing levels exist to support operational demands and business objectives;
      • Ensures weekend work schedule is posted and confirmed by Close of Business, on Wednesday of every week;
      • Ensures staff takes appropriate breaks and lunches;
      • Holds daily pre-shift meetings at the start of each shift with the team to obtain personnel accountability and provide daily assignments and expectations to the team. Uses a by name roster to verify attendance;
      • Communicates with other all functional managers / supervisors throughout the day, to discuss any resource shortages or overages, working together to find a solution and achieve success in the operation;
      • Performs documented shift turnover meeting with the off-going / on-coming shift leader to discuss what was done, what needs to be done, any issues, or problems, sharing EOD report;
      • Ensures all personnel have a by name recall roster with contact numbers, and ensure the team understands how the escalation process works;
      • Be familiar with all receiving documentation and the flow of material and information within the receiving area. Ensures your team is trained on all receiving documentation and the process to receive trailers, containers and product;
      • Supervises and oversees administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements;
      • Have a calm demeanor and train staff on the physical and systemic receiving and put-away processes. Provides documented training guides, SOP’s and or Work Instructions to the staff. Reviews the training and operating material with the staff and obtain written sign off form the staff confirming receipt of the training;
      • Ensures directives, rules and procedures are communicated to and adhered to by all operational staff;Ensures all ADP / time keeping requirements are met, and employee time’s area approved as required, and on time;KPI’s
        • Provides visibility of daily activities to the receiving teams through white boards, and daily shift meetings;
        • Trains and certifies new employees on all performance standards;
        • Maintains performance statistics, publishes and shares with the team on the Section Performance Board, and ensure accurate record keeping of all operational documents;
        • Develops and publishes training aids and performance boards for all receiving processes and activities;
        • Maintains a Shipping Overview Report, capturing all outbound shipments;
        • Ensures receiving audits are performed on 50% of all received product daily. Establishes an audit metrics, maintaining all supporting documentation for audits performed daily, weekly and monthly. Audits MUST also include the accurate administrative closing of all documents;Safety
          • Fosters and continues to grow an environment of Safety. Trains staff on safety procedures and obtains written sign off from the employees confirming receipt of safety training;
          • Trains and certifies new employees on all performance and safety standards and confirming receipt of training (to include MHE certifications if required);Mentoring
            • Utilizes superior communications skills to motivate staff and develop effective working relationships with peers, seniors and customers;
            • Conducts quarterly counseling and on the spot counseling as required to identify a job well done, and opportunities for improvement with the employees;
            • Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities;
            • Conducts annual performance reviews for all staff within department;
            • Addresses all employee performance problems promptly and directly in accordance with TAP personnel policies and procedures;Perform other duties as needed.Minimum Requirements
              • Bachelor’s Degree with 4 years industry experience or at least a minimum of 8 years of industry related experience;
              • Must have at least 4 years of supervisory or managerial experience;
              • Must have a Forklift / Order Picker licensed;Knowledge, Skills and Abilities
                • Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. (Pivot Tables, VLookup proficiency is mandatory);
                • Ability to read, write and speak English fluently. Bilingual (Spanish) preferred;
                • Identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions;
                • Analyzes problems and develops alternative solutions;
                • Ability to plan, organize and manage multiple projects and set priorities;
                • Maintain stable performance under pressure; handling stress in a manner that is acceptable to others and the organization;
                • Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals;
                • Read, analyze and interpret regulations and procedures, and respond to common inquiries or complaints for the department;Travel
                  • Travel required less than 5% of the time;Shift
                    • Rotating based on business requirements;Transamerican Auto Parts is an equal opportunity employer, and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (“SSA”) and U.S. Department of Homeland Security (“DHS”).Company DescriptionAPPLY and complete the application for this opportunity at http://transamericanautoparts.com/jobsTransAmerican Auto Parts (TAP Worldwide) is the leader in the off-road automotive aftermarket. That means we have a thing for trucks, Jeeps, and anything else that can climb, crawl, jump, or race through the dirt. We operate in 24 states, and 5 Canadian provinces, with 83 retail stores, 6 U.S. distribution centers, and over 1800 of the best employees in our industry.In addition to a great compensation plan, we offer a wide range of benefits, including: medical & dental insurance; vision plan; 401(k) Plan; paid holidays; paid vacation; paid sick time; employee purchase program; and many other perks.When you work with us, you'll be challenged and rewarded!To learn more about us, visit: http://transamericanautoparts.com/

                      Keywords: Transamerican Auto Parts, Denver, Receiving Manager, Hospitality & Tourism, Denver, Colorado

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