Retail Sales and Service Professional - NO WEEKENDS!
Company: TDS Cable Operations
Location: Estes Park
Posted on: March 19, 2023
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Job Description:
Job Description:
Are you a people person? Are you looking for competitive pay in a
fast-paced environment? Are you looking to grow within a great
company? If so, you may be an amazing fit for our team! Work
Location: 405 Stanley Ave, Estes Park, CO As a Retail Sales and
Service Professional with TDS in Estes Park, CO, you will be a key
contributor in TDS's overall strategy to grow, delight and retain
our customers. Our goal is to grow revenue and achieve sales goals
by providing exceptional customer service-- and that starts with
you. You will assist customers in our Retail Office as well as
handle inbound customer calls. Being the face of TDS Telecom and
sharing your knowledge with our customers is important and comes
with many rewards - starting with pay. With an hourly rate of
$18.85, uncapped commission (targeted at $2.02/hr), your targeted
total annual earnings will be around $42,300. In your first two
months, you'll receive additional $175 payments while you're
ramping up to meet your sales goals! You will also receive a $2,500
sign-on bonus (paid 50% after 3 months and 50% after 6 months)! We
also offer a great schedule-- Monday through Friday 8:00am-5pm, no
nights or weekends! In addition, you will also receive a generous
benefits package, which includes:Medical, Dental, Vision coverage
starting on day 1 of employment!Excellent 401k plan (100% matching
on 3%, 40% matching on 2%)Annually, you will receive 3 weeks of
vacation time and 2 weeks of sick time, which start accruing on
your first dayDiscounts on TDS servicesTuition assistance after
working with TDS for 1 yearOpportunity to earn a spot on our 5-day
Elite Seller trip to a tropical destination! The pay range listed
for this position represents the low and high end of the base
compensation range. However, the base pay rate offered for this
position is expected to be $18.85 per hour. Also, certain positions
are eligible for additional forms of compensation. In this role,
you will:Deliver sales results through providing exceptional
customer service: exceed or meet monthly sales goals of strategic
products such as but not limited to, Voice, High Speed Data, TV and
Internet Content Product offerings.Delight and retain existing
customer base by consistently providing exceptional customer
service on all billing inquiries, seasonal service requests, toll
inquiries, and other miscellaneous inquiries.Consult with customers
on these service calls to identify customer technology needs and
offer TDS product solutions they may not currently have and/or
offer at a better value.Follow cash management procedures to assure
accuracy in all cash and payment handling from customer to
depositKeep current with promotions, products and technology
necessary to exceeding or meeting sales goals. Required
Qualifications 1+ years' experience in a sales or customer service
role.2+ years computer experience (may include order applications,
Microsoft Outlook, Word, or Excel)Must follow the TDS attendance
guidelines in order to meet TDS's business needs including but not
limited to our obligations to our customers and to our customers'
needs.Must have and maintain a valid driver's license. About us:
TDS Telecommunications LLC (TDS Telecom/TDS -) delivers high-speed
internet, TV entertainment, and phone services to more than 1,000
rural, suburban, and metropolitan communities across the U.S. With
1.2 million connections, TDS is a rapidly growing technology
company. Visit tdstelecom.com for more information. Benefits
Associates scheduled to work 20 or more hours per week have access
to medical, dental, vision, life insurance, a 401(k) plan, and paid
time off benefits such as vacation (15 days accrued per year for
full-time; pro-rated for part-time associates working between 20-39
hours), sick leave (10 days accrued per year for full-time and
pro-rated for all other associates), seven paid national holidays
and one floating holiday, paid parental leave (2 weeks after 12
months of employment), among others. Short Term Disability and Long
Term Disability coverage is also available for associates working
30 or more hours per week and Education Assistance is available to
full-time associates. Associates scheduled to work under twenty
hours per week or for a limited term (i.e. interns) are eligible
for medical coverage, the 401(k) plan (if 18 or older), as well as
sick leave (10 days accrued per year for full-time and pro-rated
for all other associates). For more detail on the benefits we offer
click here. At TDS, we embrace Equal Employment Opportunity by
valuing our differences and consider all qualified applicants
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, status as a protected
veteran or any other status protected by law. To learn about our
diversity & inclusion philosophy and culture, click here!$16.98 -
$25.47
Keywords: TDS Cable Operations, Denver , Retail Sales and Service Professional - NO WEEKENDS!, Hospitality & Tourism , Estes Park, Colorado
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