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Director Of Business Operations (CPG/Retail)

Company: Trax Retail
Location: Denver
Posted on: May 16, 2022

Job Description:

Trax's mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax's retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best - delighting shoppers. Many of the world's top CPG companies and retailers use Trax's dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit
About The Role
The Director of Business Operations will ensure that Trax runs at maximum efficiency and productivity, and acts as the interlock between business leaders, HR, Finance, and other corporate functions, engaging and collaborating with key stakeholders across the leadership team. Responsibilities will include to monitor, report progress and act upon the results. In collaboration with Leadership team, the role has wide latitude in decision making and determination of objectives and approaches to critical assignments and manages cross functional initiatives. The business operations lead will lead creation, identification, and insights of metrics to improve business performance and will play a pivotal role driving company goals by being the champion of the company's OKR program.
During M&A integration projects, the Director will work closely with senior executives, acquired company management and internal cross-functional teams to deliver successful integrations of acquired companies globally. For each acquisition, he/she will partner with multiple integration work streams, build integration plans, review data, identify issues and drive decisions while coordinating with professionals throughout Trax.
As the integration leader the Director will drive day-to-day manager responsible for coordinating, planning, problem solving and implementing all requirements to achieve integration results. Act as consultant, facilitator, communicator, project manager, coach and bridge builder.The position might also be involved in other cross company initiatives spearheaded by the Chief of Staff.
What You'll Do

  • Act a business integrator, collaborate closely with different business functions such as HR, Finance, Marketing and Legal to facilitate smooth business operations to achieve business priorities, campaigns and initiatives planned
  • Develop and utilize frameworks to help structure the team's thinking, drive visibility, and facilitate alignment
  • Prepare periodic reports to BOD and to executive team
  • Manage the company's goal setting and priority processes through the OKR program
  • Present regular business updates and ensure Trax senior leadership is aware of critical issues/risks
  • Compile information from various sources to formulate a current picture of the company and the market
  • Develops appropriate methods and strategic frameworks by which departments within the company will communicate
  • Perform research using shadowing, interviews, surveys, reading reports
  • Work with the Trax senior stakeholders, the new management team to set the integration vision and scope aligned to the strategic goals of the post-acquisition period
  • Serve as the principal day-to-day point of contact for all things related to integration and create the connective tissue between the two businesses
  • Establish the overall integration process design, mechanics, and protocols to be followed by all participants and executives
  • Manage the end-to-end integration process and activities from initial development of integration plans with milestones and timelines required to achieve deal specific value and synergies. Implement and monitor the post-merger integration detailed plans, providing true accountability for action items and deadlines
  • Stay current in deal and integration thought leadership and best practices to maintain cutting-edge M&A integration capabilities, identify improvements in acquisition integration processes/techniques and implement best practice methodologies
  • Become the post-merger integration subject matter expert of your organization
    Preferred Qualifications
    • CPG or Retail experience (required)
    • MBA or equivalent practical experience
    • Experience in building and driving business transformation processes
    • 5-10 years' experience in consultancy or business operation roles
    • Demonstrated capability to work in in complex environments with a matrix environment with multiple stakeholders in a global team that spans across the globe
    • Strong analytical and problem-solving skills. Experience applying structured problem-solving methods to detect, define, analyze and resolve gaps and ideal performance
    • Excellent interpersonal that can be effectively used to inspire change across multiple cross-functional partners
    • Excellent communication skills
    • Able to build and sustain strong relationships at multiple levels internally and with partners; high emotional intelligence and an ability to challenge in a nuanced way.
    • Ability to negotiate and mediate across stakeholders in an open, collaborative style
    • Ability to think creatively and critically in a fast-paced and ambiguous work environment
    • Excellent analytical skills combined with a practical, quantifiable, and structured approach to problem-solving
    • A proactive, detail oriented and hands-on approach to problem identification and remediation solutions
    • Experience with a rapidly scaling technology/software business
    • Experience working in a fast paced, often changing environment with efficiency and accuracy
      Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.

Keywords: Trax Retail, Denver , Director Of Business Operations (CPG/Retail), Hospitality & Tourism , Denver, Colorado

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